Regions Bank is hiring: End User Experience (EUX) Business Analyst in Hoover

Overview

End User Experience (EUX) Business Analyst at Regions Bank. This role focuses on improving the end-user experience of IT systems and applications by gathering requirements, analyzing processes, and proposing solutions that enhance user satisfaction and efficiency.

Responsibilities

• Advocates for the business clients in all phases of the complex solution development lifecycle for initiation, analysis, development, testing, implementation, and post-implementation follow up
• Performs complex analysis with business clients to identify core issues and map out possible solutions
• Develops the business case for action, defining the need, method, and benefits of proposed solutions
• Develops detailed requirements to satisfy the business need and works with the development team to refine solution design, methods, and outcomes
• Monitors progress to ensure the solution meets the requirements and resolves conflicts from technical deviations
• Works with the testing team to use the requirements document as a guide to identify and resolve issues before rollout
• Evaluates user interactions with the solution during implementation and makes necessary modifications
• Keeps abreast of best practices, resources, and trends; may work on assignments in multiple business or technical areas
• Conceives, plans, and conducts research to guide new initiatives; may serve as trainer, mentor, and advisor; may lead large/high-impact projects

Requirements

• Bachelor’s degree in Business Management, Information Systems, or related field and eight (8) years of experience in Business/Systems analysis or related field
• Or High School Diploma or GED with twelve (12) years of experience in Business/Systems analysis or related field

Preferences

• Master of Business Administration (MBA) or closely related

Skills And Competencies

• Ability to learn additional systems as needed
• Ability to research, analyze data, and derive facts
• Ability to work in a team environment when applicable
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong project management skills
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Onsite/Location

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The role must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with Birmingham, AL as the primary location. The manager will set the work schedule for this position. Regions will not provide relocation assistance for this position.

Position Type

Full time

Compensation

Pay ranges are job-specific and provided as a point-of-market reference for compensation decisions. Target and median pay, incentive plans, and location-based variations apply.

Benefits

Regions offers a comprehensive benefits package, including paid vacation/sick time, 401K with company match, medical/dental/vision, disability benefits, Health Savings Account, Flexible Spending Account, life insurance, parental leave, Employee Assistance Program, and Associate Volunteer Program. Benefits and plans may change. SeeRegions benefits information for details.

Location

Riverchase Operations Center, Hoover, Alabama

Equal Opportunity Employer

Equal Opportunity Employer/including Disabled/Veterans

Job applications are accepted electronically through Regions’ career site for a minimum of five business days from posting. Higher-volume positions may remain active longer due to business need and may be closed at any time at Regions’ discretion.

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