Regions Bank is hiring: End User Experience (EUX) Business Analyst in Charlotte

End User Experience (EUX) Business Analyst

Join to apply for the End User Experience (EUX) Business Analyst role at Regions Bank.

Overview

The EUX Business Analyst serves as an intermediary between the team and the assigned line of business, focusing on improving the end-user experience of IT systems and applications by gathering requirements, analyzing processes, and proposing solutions that enhance user satisfaction and efficiency.

Primary Responsibilities

• Advocates for the business clients in all phases of the complex solution development lifecycle for initiation, analysis, development, testing, implementation, and post-implementation follow-up
• Performs complex analysis and collaborates with business clients to identify core issues and map out possible solutions
• Develops the business case for action, defining the need, method, and benefits of proposed solutions
• Undertakes detailed requirements analysis to satisfy the business need
• Works with the development team to refine solution design, methods, and outcomes
• Monitors progress to ensure the solution meets the requirements
• Resolves conflicts arising from deviations from the agreed requirements
• Works with the testing team to ensure issues are identified and resolved prior to rollout
• Evaluates how users interact with the solution during implementation and makes necessary modifications
• Keeps abreast of best practices, resources, and trends
• May work on assignments in multiple business or technical areas
• Conceives, plans, and conducts research to guide the development and implementation of new initiatives
• Acts as a trainer, mentor, and advisor to all levels in the organization
• May lead large and/or high-impact projects

Requirements

• Bachelor’s degree in Business Management, Information Systems, or related field and eight (8) years of experience in Business/Systems analysis or related field
• Or High School Diploma or GED and twelve (12) years of experience in Business/Systems analysis or related field

Preferences

• MBA or closely related

Skills And Competencies

• Ability to learn additional systems as needed
• Ability to research, analyze data, and derive facts
• Ability to work in a team environment when applicable
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong project management skills
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Role Details

• Position type: Full-time
• Location: Hoover, Alabama (Riverchase Operations Center); onsite with in-office expectations; reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building
• Relocation: Regions will not provide relocation assistance; relocation is at the candidate’s expense
• Employment type: Full-time (exempt from overtime)

Compensation And Benefits

• Compensation ranges are based on market references and vary by experience, skills, location, and performance
• Minimum: Job Range Target around $95,893.60 USD
• Median: $121,810.00 USD
• Incentive Pay Plans: May participate in an annual discretionary bonus plan
• Benefits include: Paid vacation/sick time, 401(k) with company match, medical/dental/vision, disability benefits, Health Savings Account, Flexible Spending Account, life insurance, parental leave, Employee Assistance Program, and volunteer program

Location Details

Riverchase Operations Center, Hoover, Alabama

Equal Opportunity

Equal Opportunity Employer/including Disabled/Veterans. Job applications are accepted electronically through our career site for a minimum of five business days from posting. Positions may remain open longer due to business need and may be closed at any time at the company’s discretion.

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