CACI International Inc
Unified Communications Administrator
CACI International Inc, Honolulu, Hawaii, United States, 96814
Overview
Join to apply for the
Unified Communications Administrator
role at
CACI International Inc
Time Type: Full time • Minimum Clearance Required to Start: TS/SCI with Polygraph • Employee Type: Regular • Percentage of Travel Required: Up to 10% • Type of Travel: Continental US
The Opportunity
The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer Unified Communication (UC) services. The mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, WAN and Unified Communication services.
What You’ll Get To Do Responsibilities
Provide technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified Communications Manager.
Provide technical knowledge of IM systems like Cisco Jabber, Webex or Microsoft Teams and Presence Services.
Experience with Audio/Video Streaming to include set top box, Vbrick Rev, and Cisco Integrated Management Controller (IMC).
Technical knowledge of VTC equipment such as TMS, CODEC, MCU and CMS.
Ability to provide system/equipment/specialized training, technical guidance to lower skill level employees and support engineering with projects.
Utilize knowledge of network topology; along with networked hardware and software tools listed above.
Provide VTC service and support to include scheduling, monitoring, administrative support, and technical assistance to customers.
Utilize ticketing software to manage plus prioritize workload and the ability to resolve break/fix and requests.
Perform IOS and Software upgrades.
Possess understanding of dialing protocols to include H.323, E.164 and SIP.
Troubleshoot common UC&C issues to include identifying and correcting issues with endpoints, bandwidth saturation, profiles, and misconfigurations then perform root cause analyses.
Assist in the development of the training, local guides, and Standard Operating Procedures (SOP) as they pertain to the UC environment.
Perform patching and ensure compliance with network security policies/procedures.
Creating/reporting notifications according to standard operating procedures.
Assist in responsibilities and participate in special projects as tasked by Management.
Qualifications Required
TS/SCI security clearance with the ability to obtain a poly
IAT II certification (mandatory)
Desired
Network +
ITIL Foundations or Agile Foundations
CCT Collaboration (CLTECH)
CCNP Collaboration (CLFNDU)
CCNP Collaboration (CLCOR)
CCNP Collaboration (CLACCM) and/or (CLCNF)
What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
Pay Range The Proposed Salary Range For This Position Is $79,000 - $166,000. The final salary is influenced by factors including location, contract terms, experience, skills, education, and certifications. CACI offers comprehensive benefits including healthcare, wellness, retirement, and time off.
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at CACI International Inc by 2x
Get notified about new Corporate Communications Officer jobs in Honolulu, HI.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Unified Communications Administrator
role at
CACI International Inc
Time Type: Full time • Minimum Clearance Required to Start: TS/SCI with Polygraph • Employee Type: Regular • Percentage of Travel Required: Up to 10% • Type of Travel: Continental US
The Opportunity
The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer Unified Communication (UC) services. The mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, WAN and Unified Communication services.
What You’ll Get To Do Responsibilities
Provide technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified Communications Manager.
Provide technical knowledge of IM systems like Cisco Jabber, Webex or Microsoft Teams and Presence Services.
Experience with Audio/Video Streaming to include set top box, Vbrick Rev, and Cisco Integrated Management Controller (IMC).
Technical knowledge of VTC equipment such as TMS, CODEC, MCU and CMS.
Ability to provide system/equipment/specialized training, technical guidance to lower skill level employees and support engineering with projects.
Utilize knowledge of network topology; along with networked hardware and software tools listed above.
Provide VTC service and support to include scheduling, monitoring, administrative support, and technical assistance to customers.
Utilize ticketing software to manage plus prioritize workload and the ability to resolve break/fix and requests.
Perform IOS and Software upgrades.
Possess understanding of dialing protocols to include H.323, E.164 and SIP.
Troubleshoot common UC&C issues to include identifying and correcting issues with endpoints, bandwidth saturation, profiles, and misconfigurations then perform root cause analyses.
Assist in the development of the training, local guides, and Standard Operating Procedures (SOP) as they pertain to the UC environment.
Perform patching and ensure compliance with network security policies/procedures.
Creating/reporting notifications according to standard operating procedures.
Assist in responsibilities and participate in special projects as tasked by Management.
Qualifications Required
TS/SCI security clearance with the ability to obtain a poly
IAT II certification (mandatory)
Desired
Network +
ITIL Foundations or Agile Foundations
CCT Collaboration (CLTECH)
CCNP Collaboration (CLFNDU)
CCNP Collaboration (CLCOR)
CCNP Collaboration (CLACCM) and/or (CLCNF)
What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
Pay Range The Proposed Salary Range For This Position Is $79,000 - $166,000. The final salary is influenced by factors including location, contract terms, experience, skills, education, and certifications. CACI offers comprehensive benefits including healthcare, wellness, retirement, and time off.
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at CACI International Inc by 2x
Get notified about new Corporate Communications Officer jobs in Honolulu, HI.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr