Cambio Communities is hiring: Assistant Community Manager in Belleville

Overview

Join to apply for the Assistant Community Manager role at Cambio Communities.

Base pay range: $50,000.00/yr - $55,000.00/yr.

About Cambio

Cambio Communities was established in 2020 by a team of seasoned professionals in the manufactured housing industry, united by a shared vision to transform how communities are managed and how residents are valued.

At Cambio Communities, our people are at the heart of everything we do. We’re dedicated to empowering our team with fulfilling careers, meaningful growth opportunities, and the chance to make a real difference in the lives of our residents through providing exceptional service and fostering thriving, connected communities. We’re a people-first organization and here’s how you’d fit in at Cambio:

Our Core Values define who we are and how we operate, represented by the acronym EPIC – Empowerment, Passion, Integrity, and Collaboration. These principles guide our commitment to creating exceptional experiences for our residents, our team members, and our communities.

Position summary

The Assistant Community Manager is responsible for supporting the overall operations and sales at the Community with a strong focus on customer service, resident retention, and administrative support. All tasks are completed in alignment with the company’s goals and objectives.

Responsibilities

• Establish rapport with residents and prospective residents, address comments, suggestions, and complaints, and forward to the appropriate manager.
• Prepare and distribute resident and community communications (rule reminders, violation notices, delinquency notices, lease addenda and renewals, etc.).
• Support day-to-day community operations, including customer service, resident relations, vendor relations, rent collections, and staff coordination.
• Assist in increasing occupancy and marketing through home sales, leasing, site leasing, and active community marketing.
• Communicate with vendors/contractors regarding scheduling, billing, vendor relations, and certificates of insurance.
• Assist in developing marketing strategies based on local market conditions.
• Maintain community appearance; ensure repairs are recorded, communicated, and completed timely; conduct regular inspections and tours.
• Comply with local regulations and policies; address resident concerns promptly to ensure satisfaction.
• Forecast and report occupancy, sales, etc.
• Attend virtual meetings via Microsoft Teams as required.
• Adhere to flexible hours, including nights and weekends as needed; one scheduled evening per week and one scheduled Saturday per month, plus additional hours as traffic dictates.
• Assist in lease transactions by generating paperwork and guiding prospects through the lease process; conduct lease signings and new resident orientations.
• Provide coverage in the event of vacancy or absence of the Community Manager.
• Other duties as assigned.

Qualifications

• High school diploma or GED.
• Property management office experience preferred.
• Two+ years administrative experience.
• Excellent written and verbal communication skills.
• Strong administrative, customer service, problem-solving, and sales/persuasion skills.
• Proficient in MS Office; experience with Yardi, Rent Manager, Back Office, and Manage America preferred.
• Active and valid driver’s license with a clean driving record; reliable transportation to work.
• Active and functioning personal mobile phone.
• Growth mindset; willingness to learn and adapt.
• Professional appearance and conduct at all times.

Compensation and benefits

We offer competitive pay commensurate with market and experience, along with a benefits package including Medical, Dental, Vision, Life, Disability, FSA, and 401(k). Some positions with sales and leasing responsibilities include a commission/override program.

Supervisory responsibilities

• May directly supervise on-site employees and carry out supervisory responsibilities per Cambio policies and applicable laws, including interviewing, hiring, training, performance appraisal, rewards, and discipline.

Physical demands and work environment

• Continual sitting, standing, walking, talking, and hearing.
• Occasional climbing, balancing, bending, stooping, kneeling, or crawling.
• Dexterity for hand/finger use; may work around fumes or outdoor conditions.
• Occasional lifting/moving up to 20 pounds.

Equal Opportunity Employer

Cambio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Hiring is based solely on merit and qualifications related to professional competence. Cambio does not discriminate based on race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

This description describes the general content of and requirements for the performance of this job; it is not an exhaustive statement of duties, responsibilities, or physical requirements. Management reserves the right to assign or reassign duties as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales