Overview
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The annual salary range for this position is $65,000.00-$80,000.00.
Base pay range
$65,000.00/yr - $80,000.00/yr
What you’ll do
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
- Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
- Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs and issues are resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
Core competencies
- Respect the Individual: Embraces differences and creates a workplace where associates feel seen, supported and connected through a culture of belonging.
- Respect the Individual: Works as a team and communicates with impact, energy, and positivity.
- Respect the Individual: Strengthens the team through mentoring and recognizing contributions.
- Act with Integrity: Maintains high standards of integrity, ethics, and compliance; supports Walmart’s goal of becoming a regenerative company.
- Act with Integrity: Demonstrates humility, honesty, fairness, and transparency.
- Serve our Customers and Members: Delivers results with the customer first mentality.
- Strive for Excellence: Demonstrates curiosity, risk-taking, resilience, and continuous improvement.
Benefits and compensation
At Walmart, we offer competitive pay as well as performance-based bonus awards and other benefits. Benefits include medical, vision, and dental coverage; 401(k), stock purchase, life insurance; PTO including sick leave, parental leave, family care leave, bereavement, jury duty, and voting; disability coverage; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement, and more. Live Better U is a Walmart-paid education benefit program for associates. Eligibility requirements apply and benefits may vary by job classification and length of employment. Information about benefits and eligibility can be found at One.Walmart.
Other compensation includes annual or quarterly performance bonuses and, for certain positions, location-based pay differences.
Qualifications
Minimum qualifications
2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training may be required. Associates may need to attend required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Preferred qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing.
Location
Primary Location: 9303 Mentor Ave, Mentor, OH 44060-6413, United States of America
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
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