Walmart
Overview
Base pay range: $65,000.00/yr - $80,000.00/yr
Position Summary...
Responsibilities
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
- Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
- Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing budgeting, forecasting and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
Qualifications
- Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- For facilities that sell firearms, acknowledge CBC and Firearms Authorized Training; for facilities that sell only ammunition and have state requirements, may require a state issued Certificate of Eligibility.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; general work experience supervising 5 or more direct reports including responsibility for performance management, mentoring, hiring, and firing.
Location & Employment Type
Primary Location: 150 Concord Commons Pl Sw, Concord, NC 28027-5026, United States of America
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Other
- Industries: Retail
Salary and benefits: The annual salary range for this position is $65,000.00-$80,000.00. Additional compensation includes annual or quarterly performance bonuses. Benefits include health, 401(k), stock purchase, life insurance, PTO/PPTO, and more as described by Walmart policies. Live Better U is a Walmart-paid education benefit program for associates; additional eligibility applies.
For information about benefits and eligibility, see One.Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment.