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Garfield County Libraries

Garfield County Libraries is hiring: Library Associate - Spanish Services - Carb

Garfield County Libraries, Carbondale, IL, United States, 62901

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Overview

Garfield County Public Library District (GCPLD) is hiring! We are seeking a customer-focused, bilingual Library Associate to support daily library operations and enhance services for our Spanish-speaking community. A portion of the interview will be conducted in Spanish to confirm language proficiency.

Position

Full-time Library Associate - Spanish Services - Carbondale Branch Library

Hours

40 hours/week

Pay

$21.35 - $27.25/hour (based on library-specific experience)

Benefits

This position is eligible to participate in the employee benefits package. District benefits include medical, prescription, dental, and vision plans; District-paid disability (short-term and long-term), life insurance, and EAP. The District participates in a 401(a) plan with 3% employee and 3% employer contributions; contributions vest after five years. Also includes paid holidays, sick time, vacation time, a 457B retirement plan with up to 3% District match, and wellness reimbursement.

Responsibilities

  • Support the Spanish services functions of the library.
  • Assist with planning and leading Spanish-language/bilingual programs, outreach, and events.
  • Help maintain and promote the Spanish collection.
  • Participate in the library district's Spanish Services Team.
  • Act as a bridge between the library and the Spanish-speaking community.
  • Provide excellent customer service by assisting patrons with check-ins, renewals, issuing cards, and payments.
  • Answer reference questions, offer Reader Advisory services, and help locate materials.
  • Assist patrons with public computers, printers, scanners, and other technology needs.
  • Design and update library displays, signage, and promotional materials.
  • Ensure a safe and welcoming environment by following opening/closing procedures and maintaining library policies.

Who You Are / Requirements

  • Enthusiastic about serving the community and engaging with Spanish-speaking library patrons.
  • Customer-focused, empathetic, and able to build positive relationships with patrons and coworkers.
  • Detail-oriented, reliable, and able to manage time effectively.
  • Comfortable working with diverse patrons of all ages, abilities, and backgrounds.
  • Willing to learn, adapt to change, and take initiative.
  • Able to work a flexible schedule, including some evenings and weekends.
  • High school diploma or equivalent required.
  • One year of clerical or customer service experience preferred, with proficiency in technology (Microsoft Suite, Apple products, and web browsers).
  • Associate's degree or higher is a plus, but not required.
  • Bilingual Spanish/English skills required.

Why Work with Us?

GCPLD is a vibrant, community-driven organization with six branches. We are committed to fostering a positive work environment where employees feel empowered to learn, engage, and contribute.

Core Values

  • Community: We connect, collaborate, and engage with our communities.
  • Inclusivity: We welcome and respect everyone.
  • Trustworthiness: We are honest, reliable, and accountable.
  • Accountability: We take responsibility for our actions and uphold high standards.
  • Service: We are committed to providing exceptional customer service.

Mission & Vision

Our Mission: To connect our communities to a world of possibilities. Our Vision: To be a trusted and valued resource for everyone in our communities.

Ready to make a difference? Apply today!

Criminal background checks are conducted before the hiring of all GCPLD staff and adult volunteers.

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