Garfield County Libraries is hiring: Library Associate - Spanish Services - Carb
Garfield County Libraries, Carbondale, IL, United States, 62901
Overview
Garfield County Public Library District (GCPLD) is hiring! We are seeking a customer-focused, bilingual Library Associate to support daily library operations and enhance services for our Spanish-speaking community. A portion of the interview will be conducted in Spanish to confirm language proficiency.
Position
Full-time Library Associate - Spanish Services - Carbondale Branch Library
Hours
40 hours/week
Pay
$21.35 - $27.25/hour (based on library-specific experience)
Benefits
This position is eligible to participate in the employee benefits package. District benefits include medical, prescription, dental, and vision plans; District-paid disability (short-term and long-term), life insurance, and EAP. The District participates in a 401(a) plan with 3% employee and 3% employer contributions; contributions vest after five years. Also includes paid holidays, sick time, vacation time, a 457B retirement plan with up to 3% District match, and wellness reimbursement.
Responsibilities
- Support the Spanish services functions of the library.
- Assist with planning and leading Spanish-language/bilingual programs, outreach, and events.
- Help maintain and promote the Spanish collection.
- Participate in the library district's Spanish Services Team.
- Act as a bridge between the library and the Spanish-speaking community.
- Provide excellent customer service by assisting patrons with check-ins, renewals, issuing cards, and payments.
- Answer reference questions, offer Reader Advisory services, and help locate materials.
- Assist patrons with public computers, printers, scanners, and other technology needs.
- Design and update library displays, signage, and promotional materials.
- Ensure a safe and welcoming environment by following opening/closing procedures and maintaining library policies.
Who You Are / Requirements
- Enthusiastic about serving the community and engaging with Spanish-speaking library patrons.
- Customer-focused, empathetic, and able to build positive relationships with patrons and coworkers.
- Detail-oriented, reliable, and able to manage time effectively.
- Comfortable working with diverse patrons of all ages, abilities, and backgrounds.
- Willing to learn, adapt to change, and take initiative.
- Able to work a flexible schedule, including some evenings and weekends.
- High school diploma or equivalent required.
- One year of clerical or customer service experience preferred, with proficiency in technology (Microsoft Suite, Apple products, and web browsers).
- Associate's degree or higher is a plus, but not required.
- Bilingual Spanish/English skills required.
Why Work with Us?
GCPLD is a vibrant, community-driven organization with six branches. We are committed to fostering a positive work environment where employees feel empowered to learn, engage, and contribute.
Core Values
- Community: We connect, collaborate, and engage with our communities.
- Inclusivity: We welcome and respect everyone.
- Trustworthiness: We are honest, reliable, and accountable.
- Accountability: We take responsibility for our actions and uphold high standards.
- Service: We are committed to providing exceptional customer service.
Mission & Vision
Our Mission: To connect our communities to a world of possibilities. Our Vision: To be a trusted and valued resource for everyone in our communities.
Ready to make a difference? Apply today!
Criminal background checks are conducted before the hiring of all GCPLD staff and adult volunteers.