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Seneca Resources

Marketing Cloud Business Systems Analyst (Salesforce/Adobe)

Seneca Resources, Vienna, Virginia, United States, 22184

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Marketing Cloud Business Systems Analyst (Salesforce/Adobe)

Base pay range: $55.00/hr - $60.00/hr Description

The DNS team is seeking a Business Systems Analyst with hands-on Salesforce Marketing Cloud and Adobe Experience Cloud experience to develop/modify transactional email, push, SMS, and letter templates; implement personalization variables (AMPScript basics); validate Data Extension mappings; and support journey/triggered send configuration, testing, and monitoring. SMS and Push exposure and the ability to read simple API specifications are nice-to-have. This role involves coordinating across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes. Responsibilities Coordinate cross-functional teams to create and implement backend templates and integrations Support software releases and ensure smooth transitions to production Collaborate with business units to resolve issues and enhance functionality Monitor system performance and recommend enhancements Analyze and document business requirements, workflows, and system designs Conduct system and data analysis using statistical and modeling techniques Identify and implement process improvements and automation opportunities Research emerging technologies and align them with business goals Maintain compliance with industry standards and internal policies

Qualifications

Experience with Salesforce (preferred), HTML, SOAP UI API Experience with Adobe Experience Cloud Experience with Workfront, ADO, Jira, or other project management tools Strong analytical skills with experience in SQL Proven ability to lead projects and manage multiple priorities Effective communication and documentation skills Bachelors degree or equivalent experience in a related field Advanced skills in Excel, Word, and presentation software Ability to interpret complex data and recommend actionable solutions

Seniority level

Mid-Senior level Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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