Strategic Solutions Director - Music Clubs Job at AXS in Los Angeles

Overview AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – concerts, festivals, sports and theater – at iconic venues worldwide. Since our founding in 2011, we’ve driven industry progress and improved fan experiences, helping fans discover events, find seats, and enjoy live entertainment. We’re passionate about improving the fan experience and delivering game-changing solutions for our clients. We’re looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to team with the best in technology and entertainment. The Role Reporting to the General Manager, Music Clubs, the Strategic Solutions Director for the Music Clubs vertical is the keeper of performance metrics, product liaison for the business vertical, and a partner success consultant. Responsibilities Support General Manager and Account Management in preparation and execution of regular client business review meetings. Support Account Management with consultative client business discovery to identify revenue generation opportunities and capture them using AXS products, integrated partnerships, facilitated introductions, or other consultative services. Act as primary resource for Music Clubs leadership to provide the latest product updates pertinent to the Music Clubs vertical. Assist Product team in coordinating client discovery meetings, alpha and beta client selection, and product rollout for the Music Clubs vertical. Collaborate on requirements and use cases for new and enhanced capabilities. Attend regular product meetings to ensure the business unit is represented and to stay apprised of the latest product updates. Create and maintain key performance analyses measuring success for the Music Clubs vertical, clients, and account managers, as well as product opportunities, deficiencies, and competitive data. Produce and present monthly Key Performance metrics to Head of business vertical (e.g., Sports and Subscriptions), Account Management, and business unit leadership. Act as the Music Clubs vertical ticketing expert, compiling and analyzing industry information to identify opportunities for growth in business development, product, and opportunities with existing client base. Continually strengthen industry and institutional knowledge through internal and client interaction as well as competitive research. Collaborate with product marketing to build a portfolio of best practices and case studies highlighting client successes specific to Music Clubs vertical clients. Represent the Music Clubs vertical and maintain relationships with third-party vendor integration partners as they relate to client activations, facilitating client, product, and vendor meetings as needed. Maintain close relationships across AXS organizations, departments, and North American business units. Collaborate with the General Manager and Director, Account Management to schedule and deliver client town halls and other communications for the Music Clubs vertical. Support Account Management in staying current on client goals and operations as well as current client contract terms. Support Business Development in preparation and presentation for new business. Qualifications Significant experience in business consulting, researching and analyzing data, or strategic planning. BA/BS degree in a relevant field. Experience communicating with diverse stakeholders at all levels across internal and external organizations. Experience with Adobe Analytics, Looker desired. Strong expertise in data analysis and modeling. Ability to provide context and search for insight in data and analytics. Strong presentation skills with ability to influence a variety of audiences. Excellent communication skills both verbal and written. Strong proficiency with Google Workspace (Drive, Docs, Sheets, and Slides), Atlassian (Jira and Confluence) and MS Office Suite. Excellent administration, organization, project management and planning abilities. Positive with a “can do” attitude and a commitment to delivering the best. Highly organized with a track record of prioritizing multiple projects and meeting deadlines. Bonus Live entertainment business experience in Ticketing, Concert Promotion, Sports, Product or Marketing. Experience with ticketing tools & software (AXS, Ticketmaster, Elevate, Front Gate, others). Current knowledge of the latest industry trends and ticketing innovation through continuous industry press research. Pay Scale: $106,685 - $160,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits We offer a comprehensive benefits package that includes medical, dental, and vision insurance; paid holidays, vacation and sick time; company-paid basic life insurance; voluntary life insurance; parental leave; 401k plan (with a current employer match of 3%); flexible spending and health savings account options; and wellness offerings. What’s in it for you? Extraordinary People – we’re not kidding! Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Opportunities for learning and leveling up through training and education reimbursement. Interview Process Stage 1: 20-30 minute virtual preliminary interview Stage 2: 30-minute virtual Hiring Manager Interview Stage 3: 45-minute virtual panel interview Stage 4: Onsite interview in three 30-minute segments More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan). Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. We are a diverse team of professionals who create groundbreaking products and services in a fast-paced environment. For more than 20 years, AEG has transformed sports and live entertainment, hosting more than 160 million guests annually and presenting thousands of events. We are committed to innovation, artistry, and community, leveraging our venues, franchises, and partnerships to create memorable moments. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can\'t check every box in the job description, we encourage you to apply anyway. We are an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, disability status. AEG reserves the right to change or modify the job description at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. Notes: This job may be onsite in DTLA. Apply for this job First Name * Last Name * Email * Phone Location (City) * Resume/CV * Education School * Degree * Start date year End date year LinkedIn Profile Website What is your desired base salary? * Are you open to working in our DTLA office five days per week onsite? * Are you currently employed by AEG or any affiliates- full time or part time? * Are you at least 18 years of age or older ? * Are you authorized to work in the US? * Would you now or in the future require employment visa sponsorship? * Are you able to perform all essential job duties with or without accommodation? * Offers of employment are contingent upon passing pre-employment background checks. Drug and/or credit check screenings may be required for specific positions. * Do you acknowledge the AEG HR Privacy Notice? * Do you acknowledge the AEG Job Applicant Privacy Policy? * Equal Employment Opportunity Statement: AEG believes in equal employment opportunities for all, regardless of race, color, religion, sex, or any other legally-protected classification. This policy governs employment and all terms and conditions of employment. Current Company * Current Title * U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? Select... How would you describe your racial/ethnic background? Select... How would you describe your sexual orientation? Select... Do you identify as transgender? Select... Do you have a disability or chronic condition? Select... Are you a veteran or active member of the United States Armed Forces? Select... #J-18808-Ljbffr In Summary: The Strategic Solutions Director for the Music Clubs vertical is the keeper of performance metrics, product liaison for the business vertical, and a partner success consultant . Responsibilities include identifying revenue generation opportunities and capturing them using AXS products, integrated partnerships, facilitated introductions, or other consultative services . En Español: AXS conecta a los fans con artistas y equipos que aman. Cada año vendemos millones de entradas para miles de eventos conciertos, festivales, deportes y teatro en lugares icónicos de todo el mundo. Desde nuestra fundación en 2011, hemos impulsado el progreso de la industria y mejorado las experiencias del fan, ayudando a los fanáticos a descubrir eventos, encontrar asientos y disfrutar de entretenimiento en vivo. Estamos apasionados por mejorar la experiencia del fan y ofrecer soluciones cambiantes para nuestros clientes. Buscamos personas inteligentes y motivadas para ayudar a lograrlo. Trae tu entusiasmo, grandes ideas y deseo de trabajar en equipo con lo mejor en tecnología y entretenimientos. El Director de Relatório al Gerente General, Clubs, Dirección Estratégica para los Clubes de Música vertical es el guía de métricas de rendimiento, contabilidad para el gerente comercial y un socio de producto. Asistir al equipo del producto en la coordinación de las reuniones de descubrimiento de clientes, selección de clientes alfa y beta y lanzamiento de productos para los Music Clubs verticales. Colaborar sobre requisitos y casos de uso para capacidades nuevas y mejoradas. asistir a reuniones regulares de productos con el fin de garantizar que la unidad comercial esté representada y mantenerse informada de las últimas actualizaciones de productos. Crear y mantener análisis clave de rendimiento que miden el éxito de los Music clubs vertical, clientes y administradores de cuentas, así como oportunidades de productos, deficiencias e datos competitivos. Producir y presentar métricas mensuales de desempeño claves para Jefe de negocios vertical (por ejemplo, deportes y suscripciones), gestión de cuenta y liderazgo de unidades comerciales. Actúa como experto de los clubes de boletos musicales vertical, recopilando y analizando información de la industria para identificar oportunidades de crecimiento en desarrollo de negocio, música, y con socios existentes. Mantener relaciones cercanas entre las organizaciones, departamentos y unidades de negocios de AXS en América del Norte. Colaborar con el gerente general y director, administración de cuentas para programar y entregar los ayuntamientos de clientes y otras comunicaciones para los clubes musicales verticales. Apoyar a la gestión de cuenta al mantenerse informada sobre los objetivos y operaciones del cliente así como los términos actuales del contrato del cliente. Ayudar al desarrollo empresarial en la preparación y presentación de nuevos negocios. Qualificaciones Experiencia significativa en consultoría comercial, investigación y análisis de datos o planificación estratégica. Grado BA / BS en un campo relevante. experiencia en comunicación con diversas partes interesadas en todos los niveles dentro y fuera de las organizaciones internas. Experiencia con Adobe Analytics, Looker desired. Conocimiento sólido en análisis y modelado de datos. Capacidad para proporcionar conocimientos contextuales y búsqueda de datos y analítica. Habilidades de presentación con habilidades para influir en una variedad de audiencias. Excelentes habilidades de gestión verbal y escritura. Bonus Experiencia en negocios de entretenimiento en vivo en Ticketing, Promoción de conciertos, deportes, productos o marketing. Experiencia con herramientas y software de venta de boletos (AXS, Ticketmaster, Elevate, Front Gate, otros). Conocimiento actual de las últimas tendencias del sector e innovación en la compra de entradas a través de investigaciones continuas en la prensa de la industria. Escala de pago: $106,685 - $160,000 Bónus: Esta posición es elegible para un bono bajo los requisitos actuales del plan de bonificación. Beneficios Ofrecemos un paquete completo de beneficios que incluye seguro médico, dental y visión; vacaciones pagadas, vacaciones y tiempo de enfermedad; seguros básicos de vida pagados por la compañía; seguro de vida voluntario; licencia parental; plan 401k (con una coincidencia actual entre empleadores de 3%); opciones de cuentas de ahorro sanitarias; y ofertas de bienestar. ¿Qué le ofrece este puesto? Los clientes incluyen First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2 y B.League (Japón). Con sede en el centro de Los Ángeles, California, AXS emplea a más de 500 profesionales en múltiples ubicaciones en todo el mundo. Somos un equipo diverso de profesionales que crean productos y servicios innovadores en un entorno acelerado. Durante más de 20 años, AEG ha transformado los deportes y el entretenimiento en vivo, recibiendo más de 160 millones de invitados anualmente y presentando miles de eventos. Estamos comprometidos con la innovación, el arte y la comunidad, aprovechando nuestros lugares, franquicias y asociaciones para crear momentos memorables. Aplicar para este trabajo Primero Nombre * Apellido * E-mail * Ubicación telefónica (Ciudad) * Resumen / CV * Escuela de educación * Grado * Dato de inicio año fecha final año perfil LinkedIn sitio web ¿Cuál es su salario básico deseado? * ¿Está abierto a trabajar en nuestra oficina del DTLA cinco días por semana en el lugar? * Está actualmente empleado por AEG o cualquier afiliada - tiempo completo o parcial? * Tiene al menos 18 años de edad o más ? ¿Cómo describiría su orientación sexual? Seleccione... si se identifica como transgénero? seleccione ... si tiene una discapacidad o condición crónica.