Asset Living is hiring: Bilingual Community Manager in Norcross

Join to apply for the Bilingual Community Manager role at Asset Living

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's portfolio includes properties across the country in multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Overview

Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance with Company policies and procedures
• Financial Management: Achieve highest possible net operating income through cost control and revenue/ leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management: Develop yearly marketing plan and utilize strategies and systems
• Leasing: Ensure staff leasing techniques are effective in obtaining closures, follow-up, lease documentation, and reporting
• Respond to resident complaints, concerns, and requests to ensure satisfaction
• Develop and implement resident retention programs (e.g., resident functions, promotions, monthly newsletter)
• Show, lease, and move in prospective residents
• Administrative and Maintenance Management: Ensure reporting is accurate and timely
• Head emergency team for the property; respond to emergencies per guidelines to minimize liability
• Maintain property appearance and ensure repairs are completed timely; conduct regular property inspections and tours
• Manage resources, equipment, and supplies economically; obtain bids and coordinate with vendors, suppliers, and contractors
• Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements
• Bilingual candidates preferred

Physical Requirements

• Regularly stand, use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Frequently walk and sit. Occasionally stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

License/Equipment

• Must have reliable transportation due to the emergency on-call requirement

Salary Range: $27 per hour to $29 per hour