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Dexian

IT Director - Marketing Technology

Dexian, Dublin, California, United States, 94568

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Get AI-powered advice on this job and more exclusive features. This range is provided by Dexian. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$190,000.00/yr - $220,000.00/yr Additional compensation types

Annual Bonus Direct message the job poster from Dexian Senior Recruiter & Engagement Manager, Western USA

Dexian has been engaged to identify an experienced

IT Director – Marketing Technology

to lead the strategy, delivery, and governance of our client’s Marketing IT portfolio. This opportunity is reporting to Vice President, Information Technology, at the corporate location in Dublin, California, and offers a hybrid work schedule. The position commences as a contract engagement with the intention to convert into a full-time staff hire in approximately six months. Please note that this position is for a Dexian W2 Consultant and is not open to third party submittals, nor provide employer work sponsorship/authorizations. This leader will be responsible for building and managing a cross-functional technology delivery team to implement and operate enterprise-class MarTech solutions including CRM/CDP, Loyalty, Customer and Marketing Analytics (Snowflake), ESP platforms, AI/GenAI for Marketing, Customer Portal & Mobile App, and Consent Management. The IT Director will serve as the strategic partner to Marketing, and Customer Experience leaders, while managing vendor/ SI relationships and ensuring delivery of value to the business. This is a critical role in shaping customer engagement and personalization capabilities. Key Responsibilities: Lead the Marketing IT delivery team (ex - Sr. Delivery Manager, Solution Architect, Technical Lead, Business Analyst, and additional supporting resources). Define and own the Marketing IT roadmap aligned to enterprise architecture, digital strategy, and business priorities. Partner with cross functional teams - Marketing, Customer Experience, Data & Analytics, Stores, IT and Security teams to deliver seamless solutions. Program & Delivery Management Oversee delivery of multiple MarTech initiatives including CRM/CDP, Loyalty, ESP, Consent Management, Customer Portal & Mobile. Ensure projects are delivered on time, within scope, and on budget. Establish governance, metrics, and reporting for program execution. Balance agile delivery approaches with enterprise program management rigor. Provide oversight of solution design across CRM, Loyalty, ESP, Snowflake, and Consent platforms. Ensure platforms integrate into the enterprise data and identity ecosystem. Maintain a focus on data quality, compliance, and customer privacy. Evaluate emerging technologies such as AI/GenAI for marketing and drive pilots and adoption. Lead RFPs, contract negotiations, and ongoing vendor performance reviews. Ensure SIs and vendors deliver quality, scalable, and cost-effective solutions. Financial & Risk Management Manage program budgets, forecasts, and reporting. Identify, assess, and mitigate delivery and operational risks. Ensure compliance with security, privacy, and regulatory requirements. Qualifications: Education Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required. Experience 12+ years of progressive IT leadership experience, with at least 5+ years in Marketing Technology and Retail IT. Proven track record of delivering complex, cross-functional MarTech implementations (CRM/CDP, Loyalty, ESP, Customer Experience Portals/App, Analytics). Experience working in Retail is strongly preferred. Demonstrated success in vendor/SI management and large-scale program delivery. Strong background in customer data, analytics, and consent/privacy management. Familiarity with technology platforms such as Snowflake, Salesforce, Epsilon, Adobe, OneTrust, or similar platforms. Strategic leadership with hands-on delivery mindset. Strong stakeholder management and executive communication skills. Financial acumen: budget ownership, ROI measurement. Deep understanding of MarTech architecture (integration, APIs, data flows). Knowledge of data privacy, security, and compliance practices. Ability to lead diverse teams (onshore/offshore, internal/external). Certifications (preferred but not required) PMP, SAFe/Agile Program Mgmt. Cloud (ex - Azure), Snowflake, or Data Engineering. Privacy certifications are a plus. Seniority level

Seniority level Director Employment type

Employment type Contract Job function

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