Community Manager Job at Avanath in West Sacramento

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role

This role oversees the community efficiently and profitably by fostering an environment of satisfaction and well‑being among residents and associates, consistent with the company’s and owners’ goals and objectives. The Rivers Senior is a 120‑unit Tax Credit Senior Community. LIHTC experience is required.

Qualifications

• 5–7 years of experience in the property management industry
• 2+ years of experience as a community/property manager
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation
• Proven effective and efficient leadership experience
• Knowledge of LIHTC and Tax Credit qualifications required
• Strong interpersonal, verbal and written communication skills
• Capacity to interact effectively with senior executives
• Ability to work well under time and other constraints
• Professional presentation and appearance
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email

Key Accountabilities

• Resident Relations + Customer Service
• Ensure a positive experience for the entire resident life cycle – from move‑in to move‑out
• Implement system for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints
• Serve as advocate for residents by effectively communicating concerns to senior leadership
• Function as a resource center for residents on all issues affecting community living
• Responsible for all resident events and retention programs
• Refer residents to appropriate services and agencies that offer assistance
• Maintain a secure confidential file for each resident
• Understand the current financial health of the assigned community by regularly reviewing the community budget
• Produce financial growth or gains through marketing and leasing
• Manage and execute budgets, rent rolls, projections and occupancy goals
• Implement a system to achieve 0% rent delinquency
• Prepare and produce monthly reports and financials
• With Regional Manager, prepare Property Annual Operating Budget
• Prepare and submit subsidy vouchers (when applicable)
• Oversee large capital projects and coordinate between departments (when applicable)
• Set and communicate immediate and long‑term goals to the team
• Coordinate on‑site operations for budget implementation, compliance, vendor relationships, rent collections, and accounts payable
• Promote high‑performing team execution through feedback and development
• Encourage collaboration, build trust and transparency
• Communicate effectively with residents, staff, agencies, owners and team members
• Assess employee performance and provide feedback and reviews
• Recognize and address performance issues and concerns
• Supervise staff schedules to ensure operational efficiency
• Maintain the community’s curb appeal
• Adhere to property management rules, regulations and guidelines
• Ensure compliance with Fair Housing, Americans with Disabilities Act and all applicable laws
• Meet compliance and eligibility requirements established by local, state and/or federal agencies
• Follow procedures in employee and management handbooks
• Address housing violations and liability concerns; seek guidance from the Regional Manager as needed

Physical Demands & Working Conditions

• The incumbent is classified as essential staff and must report to work and follow safety and business protocols
• Frequent sitting and walking
• Travel within the region and to other offices/events by plane, train or automobile
• Repetitive use of computer, keyboard, mouse, and phone
• May work on an elevated site or uneven ground
• Occasional squatting, bending, twisting, pushing and pulling

How Avanath Supports You

We know that our teams are the heart of our success and are committed to supporting them with competitive benefits and growth opportunities.

• Culture built on purpose and core values
• Comprehensive benefits – health, dental & vision, 401(k), PTO, holidays and more
• Growth opportunities and a focus on internal advancement
• Development through training, online courses, and coaching

Diversity & Inclusion

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. We value diverse thoughts, backgrounds, talents and experiences at all levels of the organization, including leadership. Our DEI practices cover recruitment, compensation, professional development, and a work environment built on respect, teamwork and work‑life balance.

Compensation

Compensation Range: $68,500 – $72,500 USD

Equal Employment Opportunity

Avanath is an equal opportunity employer. Inquiries regarding EEO may be directed to the company. This description does not create a contract of employment and is subject to change at the company’s discretion.