Avanath Capital Management, LLC is hiring: Community Manager in Sacramento

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone\'s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role

This role oversees the community efficiently and profitably by fostering an environment of satisfaction and well-being among residents and associates, consistent with the company\'s and owners\' goals and objectives. Anton Arcade is a 148-unit Tax Credit community. LIHTC experience is required.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Relationships within the communities, including vendor partners and regulatory and social services partnerships, drive success and effectiveness for the Organization and the communities.
• An Authentic Attitude - Consistently demonstrate an open and professional attitude when addressing resident and staff concerns, including seeking resources throughout the organization via support services and senior leadership.
• An Approach that is Positive and Professional - Demonstrate active listening and understand that participation and support are integral to Avanath\'s success, ensuring residents and staff feel seen, heard and valued as challenges are resolved.

Qualifications

• 5-7 years of experience in the property management industry
• 2+ years of experience as a community/property manager
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation
• Proven effective and efficient leadership experience
• Knowledge of LIHTC and Tax Credit qualifications required
• Strong interpersonal, verbal and written communication skills
• Capacity to interact effectively with senior executives
• Ability to work well under time and other constraints
• Professional presentation and appearance
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email

Key Accountabilities

• Resident Relations + Customer Service - Ensure a positive experience for the entire resident life-cycle from move-in to move-out
• Implement a system for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints
• Advocate for residents by effectively communicating concerns to senior leadership
• Function as a resource center for residents on all things that affect community living
• Responsible for all resident events and retention programs
• Refer residents to appropriate services and agencies that offer assistance
• Maintain a secure confidential file for each resident
• Understand the current financial health of the assigned community by regularly reviewing the community budget
• Produce financial growth or gains through marketing and leasing of units and additional revenue streams
• Manage and execute budgets, rent rolls, projections and occupancy goals
• Implement a system to achieve 0% rent delinquency
• Prepare and produce monthly reports and financials accurately and timely
• With Regional Manager, prepare Property Annual Operating Budget
• Prepare and submit subsidy vouchers (when applicable)
• Oversee large capital projects and coordinate between departments (when applicable)
• Encourage high-performing team execution through feedback, training and development
• Foster collaboration and inclusivity, building trust and transparency
• Ensure effective communication with residents, community, agencies, owners and team members
• Assess employee performance and conduct performance reviews
• Recognize high performance; address underperformance with clear expectations
• Respond to team, maintenance, resident, security, or emergency concerns
• Create and supervise staff schedules for operational efficiency
• Maintain the community\'s curb appeal
• Adherence to Property Management Rules, Regulations and Guidelines - Conduct business in accordance with company policies, Fair Housing, ADA, and all applicable laws
• Meet compliance and eligibility requirements established by local, state and/or federal agencies
• Ensure proper procedures are followed per handbooks
• Address housing violations and liability concerns, seeking guidance from the Regional Manager as needed

Physical Demands & Working Conditions

• Essential staff role with safety and business protocol requirements
• Frequent sitting and walking
• Travel within the region and to other offices/events by air, train, or car
• Repetitive use of computer, keyboard, mouse, and phone
• Possible elevated sites and uneven surfaces
• Occasional squatting, bending, twisting, pushing and pulling

How Avanath Supports You

We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

We offer:

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more
• Growth opportunities and a focus on promoting from within
• Development through training platforms, classes and coaching

Diversity & Inclusion

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. DEI is at the core of Avanath\'s operating and investment philosophy. Diversity, equity and inclusion are embraced across recruitment, compensation, development and promotions, and a work environment built on respect and inclusion

We value age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Our DEI initiatives include practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and ongoing development of a work environment that encourages respect and collaboration, with:

• Respectful communication and cooperation
• Teamwork and employee participation
• Work/life balance through flexible schedules
• Contributions to communities we serve to promote diversity

Compensation

Compensation Range: $68,500 - $72,500 USD