Overview
Why it’s worth it
ReliaQuest is looking for a Technical Writer who can create and deliver content that drives deep understanding and usage of ReliaQuest’s cloud-native Open XDR platform, GreyMatter. The GreyMatter platform is used by both an internal community (our security operations analysts acting on behalf of customers) in addition to our customer community.
The everyday hustle
As a Technical Writer, you are passionate about developing high-quality content to ensure our entire user community is successful in using the GreyMatter platform. You are not afraid to be hands-on with our product or other technologies so that you can empathize with the challenges our users face. You are laser focused on improving internal and external user experience. You are a natural collaborator with a proven track record of collaborating with engineers, product managers, and customer-facing teams. You can create easy-to-understand user guides, tutorials, and reference material. Regardless of the content medium, you have a natural ability to explain complex topics in a simple and impactful way.