Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?
We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
At CCMC, our Assistant Community Manager plays a crucial role in executing our company's purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.
What you'll accomplish:
- Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
- Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
- Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
- Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
- Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
- Collaborate with collection attorneys and AR representatives as related to the collection of assessments
- Work directly with the Design Review Committee in the performance of the Design Review process
- Oversight of certain site staff and grounds services teams
- Daily interaction with community residents and committee volunteers
- Board and Committee meeting attendance
What we're looking for: - Effective leadership, organizational, and conflict resolution skills
- 2 or more years in an office environment, preferably in community management or similar experience
- 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
- Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
- A multi-tasker who is highly organized, detail-oriented, and a self-starter
- Proficient computer skills in Windows environment
- Have a stable means of transportation, including a valid driver's license and vehicle insurance, standard mileage reimbursement is provided
- Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
- All prospective employees must pass a pre-employment drug screen, driving record and background check
- CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer: - Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Training and educational assistance
- Optional Pet Insurance
- Perhaps most importantly, a service-focused team who is dedicated to your success!
In Summary: CCMC is a community management company specializing in master-planned communities . The Assistant Community Manager plays a crucial role in executing our company's purpose statement: We build community by bringing people together in neighborhoods where they live and in the offices where we work . We're looking for: Effective leadership, organizational, and conflict resolution skills .
En Español: ¿Vas a prosperar en un entorno orientado al servicio donde eres parte de un equipo colaborativo? ¿Quieres tener una carrera con una empresa que valora a sus empleados? Somos CCMC, una compañía de gestión comunitaria especializada en comunidades master-planificadas. Lo que logrará: Apoyar al Gerente de la Comunidad en las operaciones comerciales diarias y respetar los estándares comunitarios según lo requerido por los documentos reguladores, el contrato de gestión del CCMC y las leyes aplicables Llevar a cabo inspecciones mensuales utilizando programas en línea para rastrear, documentar y notificar semanalmente a los propietarios de viviendas sobre cuestiones de cumplimiento, y garantizar una seguridad y limpieza común del área Proporcionar información, asistencia, materiales y educación a los nuevos y ya existentes propietarios sobre los beneficios de la vida de la Asociación y el impacto de las Restricciones Actuales Proveer supervisión de proyectos bajo instrucción del gerente comunitario, actuando como vinculación con contratistas de servicios y proveedores en el punto de contacto para recaudaciones de evaluación y es responsable de monitoreo de pagos Colaborar con abogados de cobro y representantes de AR para recopilar evaluaciones relacionadas directamente con el comité de administración de la comunidad. Debe tener una excelente etiqueta telefónica, con un compromiso con el más alto servicio al cliente posible Un trabajador multitarea que sea altamente organizado, orientado a los detalles y un autorreceptor Competencias informáticas proficientes en entornos Windows Tener un medio de transporte estable, incluida una licencia de conducir válida y seguro del vehículo, se proporciona reembolso estándar de kilometraje Capacidad para trabajar a tiempo completo con la capacidad de trabajar ocasionalmente después de las horas y los fines de semana Todos los empleados potenciales deben pasar una pantalla de drogas preemplatera, registro de conducción y verificación de antecedentes CAM preferido (Requeridos en Florida, Georgia y Nevada dentro de 90 días) Si manejar es o se convierte en un requisito del rol, se requiere, en todo momento, que usted tenga una licenza de conductor de clase estatal válida para el vehículo que está caminando, mantenga un levantamiento automovilístico, y durante los eventos legales. Los equipos de seguros actuales no pueden cambiar sus requisitos físicos. Dexteridad manual: Habilidades en el uso de la tecnología, incluidos los ordenadores y dispositivos móviles. Conducción: Capacidad para operar un vehículo para realizar ciertas funciones laborales. (Tenga en cuenta: solicitaremos y revisaremos una MVR al momento del contrato y periódicamente posteriormente para garantizar que los empleados mantengan un estado de conducción satisfactorio.) Nos comprometemos a crear un entorno laboral inclusivo y accesible. Si necesita acomodamientos razonables durante el proceso de solicitud o en el desempeño de las tareas de trabajo como se describe en la publicación, por favor envíe un correo electrónico a talent@ccmcnet.com para que podamos repasar juntos los próximos pasos. Lo que ofrecemos: paquete completo de beneficios incluyendo programa médico, dental, visión y seguro de vida Bienestar Cuentas flexibles de gastos Compani-correspondentes contribuciones 401k Asociadas con vacaciones pagadas, vacaciones y tiempo dedicado Servicios voluntarios remunerados A largo plazo Optátiles de asistencia profesional Compañía de Invalidez ¡Tal vez sea un servicio de apoyo educativo más importante para su equipo de seguridad animal!
