The Michaels Organization is hiring: Community Manager in Baltimore

Overview

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. The Community Manager has full on-site day-to-day responsibility for all property management activities and ensures that the property or properties under their control are maintained in good physical condition with a stable fiscal operation, providing residents a clean and well-maintained community.

Responsibilities

• Manage, direct, train, and ensure the safety of all employees assigned to the property; assess emergency situations and make sound judgments when management support is not immediately available.
• Hire (for approved open positions), train, evaluate performance, recommend salary increases, and counsel, discipline, or terminate staff as needed in accordance with company policy.
• Establish schedules for office work and routine/emergency tasks; approve and schedule time off for staff.
• Train staff in safe operating procedures and report accidents or emergencies to appropriate personnel.
• Design and execute marketing campaigns for leasing; handle tours, lease agreements, and related forms; monitor market conditions and ensure compliance with applicable laws.
• Ensure residents meet eligibility requirements and address non-compliance issues promptly.
• Assist in preparing and implementing the annual budget and maintain financial records (payroll, deposits, and cash control); maintain vacancy information reports as required.
• Supervise outside contractors, negotiate contracts, and ensure timely completion of work.
• Coordinate move-in/move-out and agency inspection processes; liaise with residents and service providers to address issues and improve the community.
• Comply with all company accounting and operations directives, policies, and procedures; continually inspect property and address deficiencies.
• Obtain required certifications or licenses within the first year and stay compliant with laws and policies affecting leasing; pursue additional certifications as applicable.
• Perform other duties as assigned.

Qualifications

• Two or more years’ experience in multi-family residential property management, preferably with direct supervision of employees.
• Multi-family residential leasing experience required; Accredited Resident Manager or similar designation preferred.
• Accounting/financial and administrative background preferred.

• Tax Credit, Section 8 and/or Public housing experience preferred.
• High School Diploma or equivalent required; two or more years of college preferred.
• Required certifications or licenses preferred, or ability to obtain within one year required.

• Professional appearance and the ability to resolve conflicts in a professional manner.
• Excellent organizational skills with attention to detail and ability to maintain accurate financial records.
• Must possess a valid driver’s license, driving record, and vehicle (exceptions may apply).

Working Conditions

• Primarily an office environment, with opportunities to meet residents in their units, show units, and inspect the property; may involve stairs and multi-story facilities; exposure to cleaning solvents, paints, and landscaping chemicals.
• Evening and weekend work may be required, with on-call responses to emergencies or maintenance situations.

Salary and Benefits

The salary range information is provided in the posting. The range reflects the targeted base salary for the position; individual pay is determined by location, skills, experience, and education.

Rewards & Benefits: competitive wage, comprehensive benefits (Medical, Dental, Vision, prescription, etc.), generous paid time off, 401(k) with company match, and the Michaels Employee Scholarship Program.

Compensation

Salary Range: $45,000 Annually

Additional Information

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