The Dignify Solutions, LLC is hiring: Video Operations Specialist(VOC) in Austin

Overview

Austin, TX

Salary: $75,000.00-$95,000.00

1 month ago Be among the first 25 applicants

Responsibilities

• Good Understanding of NOC monitoring tools and alert/event handling
• Experience with end to end incident management, ticketing/ticketing tools and supporting maintenance requests
• Experience in running and understanding the output of basic commands on device consoles/CLI (Linux Command Line, Juniper command line)
• Experience with a Video Delivery Network in at least two areas (e.g.: Acquire, Encode, Encrypt, Deliver)
• Familiarity with American Sports events (e.g., MLB Baseball, College Football, NFL, NBA Basketball, etc.)
• Basic knowledge of Audio/Video technologies (MPEG-4/H.264, HEVC/H.265, ASI, MPEG2 Transport Streams, ASI, (HD-)SDI, ATSC, PCM, AC3)
• Experience in at least one video platform (e.g., Telestream/Tektronix, Medius/Sentry, Sencore, Tag) with solid understanding of all relevant video platforms
• 1-3 years of relevant experience as an analyst in a Video Network Operations Center (NOC) or technical support center technician/engineer or network troubleshooting involved with broadcast, streaming, OTT platforms, MVPD Operations
• Good Understanding of NOC monitoring tools and alert/event handling

Qualifications

• Senior level: Mid-Senior level

Employment details

• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

Notes

This description retains the original job information and context while removing extraneous boilerplate and repetitive headings.