Community Manager Job at Asset Living in Abilene

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe in leading together, collaborating, and evolving – with a culture where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). Join Asset Living to be part of a team that values leadership, unity, and collective success.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on-site staff; provide ongoing training, coaching, and guidance in compliance with Asset training benchmarks; manage scheduling.
• Performance and discipline: address performance problems, document appropriately, communicate with supervisor and HR, and terminate when necessary.
• Staff harmony and quality: promote teamwork and high-quality job performance; ensure compliance with company policies and procedures.
• Financial Management: strive to maximize net operating income through cost control and revenue/leasing improvements; develop yearly operating budgets/forecasts; monitor deposits, rent collections, charges, and vendor invoices for accuracy; ensure timely financial reporting.
• Strategic Leasing Management: develop yearly marketing plans, apply leasing strategies and systems, and ensure lease closures with proper follow-up, documentation, and reporting.
• Resident relations: address resident complaints and requests to ensure satisfaction; develop and execute resident retention programs; show, lease, and move in prospective residents.
• Administrative & Maintenance Management: ensure accurate leasing reporting; lead property emergencies per guidelines; monitor service request turnaround and maintenance responsiveness; maintain property appearance and timely repairs; plan and manage property resources and vendor relations; supervise maintenance, construction, and rehab activities to ensure quality and timeliness.
• On-site leadership: provide direction to and oversight of on-site staff to meet goals and ensure safety, compliance, and high service levels.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular communication with others and ability to manage repetitive tasks; ability to work overtime, weekends, and night hours (emergencies).
• Occasional lifting up to 25 lbs and ability to move between worksites; ability to work in various environments and weather conditions.

License/Equipment

• Must have reliable transportation due to on-call requirements.

Salary

Salary Range: $67,000 per year to $72,000 per year.

This job description is not all-inclusive and may be modified at any time. The offer includes a comprehensive total rewards package with benefits where applicable, including medical/dental/vision/life, 401(k) with employer matching, and potential bonuses. Full-time employees may receive paid sick days and company holidays.