Community Manager Job at Anderson Asset Property Group, LLC in Puyallup

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Are you ready to make an impact where it matters most? Location: Puyallup, WA, Job Type: Part-Time

Join Anderson Asset Property Group as a Community Manager and become the heart of a vibrant 62+ housing cooperative. You’ll do more than manage operations: you’ll help create a safe, empowered, and engaged community for older adults who take pride in independent living!

What You’ll Do

• Foster meaningful relationships with members while supporting cooperative governance
• Oversee daily operations, building services, and vendor relationships
• Ensure compliance with fair housing, safety, and property policies
• Provide support to the membership and Board of Directors
• Oversee and actively maintain financial oversight of the Cooperative A/P, A/R, FY Budget, and reports

What You Bring

• Strong communication and interpersonal skills
• Excellent time management and self-direction
• Experience in property management, senior living, or HOA/coop environments a plus
• A heart for service and a desire to uplift the lives of others

Why Join Us?

We are a “purpose-driven” team that seeks to empower and enrich employees professionally and personally. We provide ongoing training, support and education. Your voice matters — we’re here to support your success!

AAPG Position: Approx: 20 - 25 Hours per week

Community Manager

Classification: NON-EXEMPT

Supervisor: Regional Manager

Leadership: Director of Operations

The primary target employee to fill this position should possess motivation and engage in a forward-thinking mindset. The ability to adapt and lead through change is vital. The employee in this position will oversee the day-to-day operations of the community and provide supervisory support to onsite staff.

Community Manager Position Duties & Responsibilities

Cooperative & Member Relations

• Fostering positive member relations by providing all members with equal customer service and actively communicating with the members
• Engage in conversation and education with the membership, teaching our process for maintenance requests, co-op amenity reservations, inspections, and other services
• Ensuring impeccable curb appeal and interior cleanliness, maintaining a positive first impression for all and keeping an organized and peaceful atmosphere
• Participating in member activities while balancing staff duties and member relations

Cooperative Operations

• Use systems-based software to track and manage all tasks and duties
• Execute purchase and sales agreements, occupancy agreements, and other member forms
• Oversee and organize member reservation requests for guest rooms, commons, etc.
• Enforce Board of Director policies and resolutions with cooperative members
• Maintain key control by keeping accurate records and enforcing cooperative policies
• Share the benefits of cooperative living and encourage waiting list recruitment for interested parties through tours, calls, and open houses

Staff Supervision & Development

• Adhere to and enforce AAPG management policies and procedures with staff and self
• Supervise site staff and direct contractors/vendors according to applicable cooperative contracts
• Coordinate with site staff to maintain appropriate inventory of supplies
• Engage in staff development, as directed
• Encourage staff participation in incentive programs

Regulatory & Financial Requirements

• Oversee and actively maintain financial oversight for the Cooperative; learn the FY budget, monitor A/R and A/P, utilizing AppFolio for entry and tracking
• Maintain site records in accordance with required record keeping regulations (member files, financial records, share transfer data, inspection records, meeting minutes, etc.)
• Align with AAPG internal controls, as recommended by the Auditor
• Conduct mock community inspections and prepare for HUD REAC inspections
• Attend Board Workshops and Meetings as a representative of the management company, AAPG

Other Duties

• Operate office equipment (computer, laptop, iPad, printer, etc.)
• Collect cooperative mailings, prepare and issue memos/notes, letters, documents; receive packages and distribute with permission
• Special projects as assigned by Direct Supervisor/AAPG
• Participate in regular staff development/training opportunities
• Other duties not outlined, as assigned by AAPG

Employee Benefits

PTO, Holidays, Part-Time, Employee Performance Incentive Program