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Mecklenburg County Government

Children's Librarian Job at Mecklenburg County Government in Huntersville

Mecklenburg County Government, Huntersville, NC, United States, 28078

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Overview

Librarian – Children’s Services
Charlotte Mecklenburg Library – North County Regional

Please apply by 10/9/25

Salary Range $54,361.60 - $67,952.00
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Charlotte-Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

Location:
North County Regional Library
16500 Holly Crest Ln
Huntersville, NC 28078

Position Summary
The Children’s Services Librarian provides programs, resources, and services for children ages 0-11 and their families, caregivers, and educators. Performs professional and technical library work in one or more specific areas such as Adult, Teen, Children's, Technical Services, Materials Management or regional history/genealogy. This position is responsible for assisting customers in accessing the full spectrum of library resources in multiple formats - print, digital, media, programs and classes. Other responsibilities include responding to reference, research/homework and readers' advisory requests; explaining and interpreting the library's services, policies and procedures; developing, managing and promoting the library's collection of materials; and assisting in the planning and implementation of programs and classes that provide opportunities for lifelong learning, early literacy, educational support and workforce development.

Programming – the children’s services librarian provides developmentally appropriate programs for children ages birth to 11 years on a weekly basis, works cooperatively with the Children’s Services division on system-wide projects and initiatives, assists with planning, scheduling, and implementing branch programs and community outreach.

Leadership – the children’s services librarian assists with training library service associates and volunteers, monitors library collection and resources, and works well independently.

Essential Functions
Meet customers' informational, research and pleasure reading needs by matching requests to appropriate resources. Demonstrated passion and commitment to education, lifelong learning and solving community challenges. Determine the timeliest, authoritative and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery. Train customers in the use of electronic reference resources, internet searches, e-books and digital downloads; provide guidance and instruction for both general and specific requests. Enable customers to operate PCs, tablets, mobile devices to access digital materials. Troubleshoot problems or instruct customers in the use of software and hardware. Assess the level of instruction needed to use technology. Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases. Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community. Provide quality programming for a targeted audience; create promotional materials and merchandise displays. Develop varied and creative programs, publications and displays to enhance library services. Continue professional development through workshops, classes, webinars, conferences, retreats, etc. Request marketing assistance. Choose activities to enhance or develop skills needed to meet professional or learning goals. Perform administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving meeting rooms, interpreting and enforcing library policy. Exercise sound judgment and use available resources to determine the action needed. Demonstrated knowledge of the developmental stages of children, as well as broader education trends and issues related to children and their caregivers. Demonstrated ability to work within an environment that embraces change at all levels. Strong knowledge of creative storytelling and programming techniques; strong knowledge of children’s literature. Broad knowledge of library functions and activities especially as related to children’s services.

Minimum Qualifications
Minimum of two years of public library experience.

Education:
Master’s degree in Library Science from an ALA-accredited institution

Licenses and Certifications:
NC Public Library certification required or must be obtained within 12 months of hire

Preferred Qualifications
Experience working with children 11 years and younger. Experience providing strategic leadership in outreach and engagement, particularly with vulnerable and underserved communities. Demonstrated ability to support and mentor children’s staff members. Experience teaching library databases resource programs and classes to students and parents.

Knowledge, Skills and Abilities
Knowledge of Library science; Reference interview process; Familiarity with the library's classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records.

Skills
Familiarity with readers' advisory and reference resources. Excellent customer service, including strong verbal and written skills. Working with a diverse population. Assessing a customer's needs and abilities to match them with the appropriate information or materials. Excellent time-management skills with attention to detail.

Abilities
Decision-Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences. Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships. Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise. Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently. Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs. Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

Computer Skills
Advanced proficiency in various computer applications. Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email.

Work Environment
Works in an office setting with moderate noise. Fast-paced work environment. Occasionally assigned as manager on duty.

Selection
This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

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