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PSG Global Solutions

End User Computing Design Lead Job at PSG Global Solutions in Marlborough

PSG Global Solutions, Marlborough, MA, United States, 01752

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Overview

JOB TITLE: End User Computing Design Lead
CLIENT: A prominent Pharma Company.
CONTRACT: 6 months initial contract - with a possibility of extension - possibility to be an employee based.
LOCATION: Marlborough Massachusetts 01752
Pay: To be discussed over the phone
First Shift

Responsibilities

  • Work independently, under general direction from the Associate Director of End User Services as well as the Desktop Management Systems Engineer
  • Assist in the configuration of the following Management System installations, their solutions, options, and policies for optimal use
  • Client Management System: Includes Software Management, Desktop/Laptop imaging, OS Patching
  • Asset Management System
  • Support and planning of an Enterprise sized Desktop Infrastructure System
  • Design, test, implement, and document specifications for Desktop/Laptop OS
  • Provide procedures for testing, configuration, and implementation of desktops
  • Gather business and technical requirements and translate them into IT solutions
  • Deliver technical solutions as per specified plans, deliverables, costs and timelines
  • Act as liaison for outside vendors during installation, rearrangement, repair and/or removal of equipment or services
  • Work closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support procedures
  • Provide technical and project leadership in fully documenting relevant systems and processes as necessary

Qualifications

  • Strong knowledge of Client Management Systems such as SCCM and Symantec Management Platform (Altiris)
  • Evaluate and implement additional Management Platform modules or additional solutions at the enterprise level as needed
  • Provide technical leadership in developing and implementing operational standards and procedures
  • Provide technical and project leadership in planning, design, implementation and support of all projects requiring any of the Client Management System tools
  • Experience with Service Now
  • SQL server/database experience a plus
  • B.S. in Computer Science or related technical field, or equivalent experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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