Encore is hiring: Seasonal Event Technician, Audio Visual - KPMG Lakehouse, Lake

Seasonal Event Technician, Audio Visual - KPMG Lakehouse, Lake Nona, FL

Position Overview
A seasonal Technician is responsible for the set up and operation of basic/small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

This seasonal position will have a start date of September 2025 and end date of May 2026. Seasonal full-time positions offer benefits, overtime, training, and promotional opportunities. At the end of season May 2026, you may be invited to reapply based on business levels and performance.

Key Job Responsibilities

• Equipment Operation: Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
• Customer Service: Strives to exceed the expectations and needs of internal and external customers.
• Technical Ability: Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Systems Knowledge: Understands company processes, follows procedures, and completes systems entry and paperwork accurately.

Job Qualifications

• High School Diploma required. Associate’s degree is preferred.
• Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio visual experience or equivalent in educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Must be able to lift 50 lbs.

Competencies

• Deliver World Class Service: Hospitality, Ownership
• Do The Right Thing: Instills Trust, Safety Conscious
• Drive Results: Action Oriented
• See The Big Picture: Tech Savvy
• Value People: Communicates Effectively

Work Environment
Hotel. Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

Physical Requirements
Team members are required to meet the specified physical criteria to effectively execute essential job functions.

Encore is committed to providing the best benefits options for our employees and families. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.

Hourly Pay Range: $15.10 - $18.48