Asset Living is hiring: Community Manager in Houston

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's portfolio includes properties across the country spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team and a culture that emphasizes teamwork, leadership, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Responsibilities

• Oversee the entire operations of a housing community under the supervision of the Regional Manager.
• Manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management.
• Supervise on-site staff to ensure compliance with Asset Living policies and procedures, safety, fair housing guidelines, and liability considerations.
• Direct and coordinate personnel management activities: screen, hire, train, coach, and develop on-site staff; provide ongoing training and guidance; complete staff schedules.
• Address performance issues, document appropriately, communicate with supervisor and HR, and take corrective actions as needed.
• Maintain staff compliance with company policies and ensure high standards of customer service.
• Develop and manage financial activities: budgets/forecasts, deposits and rent collections, and vendor invoice processing; ensure timely reporting and accuracy of financial records.
• Develop yearly operating budgets and monitor financial performance to maximize net operating income; identify trends and recommend strategies.
• Develop yearly marketing plans and implement leasing strategies to achieve occupancy goals; manage leasing processes, follow-up, documentation, and reporting.
• Address resident complaints and requests; implement resident retention programs and activities to promote resident satisfaction and retention.
• Show, lease, and move-in prospective residents; ensure accurate reporting of leasing activities.
• Plan and manage administrative and maintenance activities; monitor service requests and maintenance response times; conduct regular property inspections and make-ready work orders.
• Coordinate with vendors and contractors, solicit bids, and manage resources to ensure cost-effective operations.
• Direct maintenance, construction, and rehabilitation activities to ensure quality and timely completion.
• Respond to property emergencies per company guidelines to minimize liability.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others; may require standing, walking, bending, and manual tasks; may require overtime, weekends, and night hours (emergencies).
• Prolonged standing or sitting; ability to move between worksites as needed.
• Occasionally ascend/descend ladders, stairs, and operate equipment; lift and move objects up to 25 lbs.; work in various environments and weather conditions.

Licenses/Equipment

• Must have reliable transportation due to on-call/emergency requirements.

At Asset Living, compensation decisions consider factors such as skill set, background, certifications, and related experience. Our offer includes a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401(k) with employer matching, and potential bonuses. Full-time employees also receive paid sick days and company holidays.

Salary Range: $70,000 per year to $75,000 per year

This job description is not all-inclusive and may be modified at any time. Occasional duties may be added or changed to meet the needs of the role.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales