san studios is hiring: Studio Manager in Bentonville

Overview

We're seeking a dynamic and organized Studio Manager to oversee the daily operations of san studio Bentonville. The ideal candidate will have a passion for health and wellness, exceptional leadership skills, and a keen eye for detail. As Studio Manager, you will be responsible for managing Front Desk staff, ensuring high-quality customer service, tracking key studio performance metrics, and driving the overall success of the studio and boutique.

General Operations

• Oversee daily operations to ensure a smooth and efficient workflow
• Maintain a clean, organized, and welcoming studio and boutique environment
• Manage vendor relationships and third-party service providers
• Order and track supplies; assist in inventory management, restocking, and merchandising
• Schedule classes and manage instructor schedules via Mariana Tek

Staff Management

• Recruit, hire, train, and supervise Front Desk staff
• Conduct ongoing training, performance check-ins, and feedback sessions
• Foster a positive, collaborative, and professional team environment
• Communicate staffing and operational needs clearly with the Owner

Customer Experience

• Provide exceptional, warm, and responsive service to all members and guests
• Resolve client inquiries, complaints, or account issues professionally and promptly
• Oversee the check-in process and ensure consistent, elevated experiences across all touchpoints
• Champion an inclusive, respectful studio culture that aligns with san’s values
• Support in promoting studio services, memberships, and boutique items via our marketing channels
• Coach Front Desk staff on sales techniques and achieving monthly targets
• Support execution of seasonal promotions, giveaways, and community events
• Track and analyze sales trends and boutique performance to identify growth opportunities

Reporting & Tracking of Financial & Operational Goals

• Monitor and report on key metrics including membership conversions and retention
• Intro offer usage and upgrade rates
• Retail sales performance and inventory turns
• Assist in tracking studio KPIs in collaboration with the owner
• Generate and share weekly/monthly reporting summaries
• Identify areas of opportunity to improve efficiency, reduce costs, and increase profitability

Other Key Responsibilities

• Ensure alignment with san’s brand standards across all visual and operational elements
• Foster a positive workplace environment in line with san’s code of conduct and brand values
• Support implementation of new systems, tools, or operational procedures as needed
• Be available for on-the-floor coverage during high-traffic periods or emergencies
• Work closely with the owner to support teacher communication, new initiatives, and studio expansion

Ideal Candidate Profile

• 4+ years’ experience in operations, management, hospitality, or boutique fitness
• Confident, warm, and polished with strong emotional intelligence
• Thrives in a fast-paced, high-touch environment with strong attention to detail
• Tech-savvy – comfortable with Mariana Tek (or similar), Google Sheets, NetGym, and reporting tools (not required)
• Natural leader who motivates others and sets a tone of professionalism and care
• Self-starter with a growth mindset and willingness to wear many hats
• Passion for movement, wellness, and the san studio brand
• Unlimited complimentary classes (not waitlisted) at san studio
• Discount on retail and boutique merchandise
• Opportunity to be part of a growing, elevated wellness brand
• Paid training and continuing education opportunities
• Performance-based bonuses and opportunities for advancement

Please email your resume to alex@sanstudios.com for expressions of interest.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Design, Art/Creative, and Information Technology

Industries: Wellness and Fitness Services

Location: Bentonville, AR

Salary: $90,000.00-$180,000.00