Keystone Custom Homes is hiring: Design Studio Advisor in Charlotte

Join to apply for the Design Studio Advisor role at Keystone Custom Homes Join to apply for the Design Studio Advisor role at Keystone Custom Homes Position Overview The Design Studio Advisor is responsible for guiding customers through the process of selecting options and finishes to create their Dream Home. This role plays a key part in the overall customer experience, ensuring that every design choice aligns with the client’s vision and preferences. The Design Studio Advisor delivers exceptional customer service, fostering strong relationships with homebuyers and offering expert advice on design elements. By managing the design process from start to finish, the Design Studio Advisor contributes directly to achieving Keystone’s mission of “Building Dreams Together” and ensuring a seamless, personalized journey for each client. Position Overview The Design Studio Advisor is responsible for guiding customers through the process of selecting options and finishes to create their Dream Home. This role plays a key part in the overall customer experience, ensuring that every design choice aligns with the client’s vision and preferences. The Design Studio Advisor delivers exceptional customer service, fostering strong relationships with homebuyers and offering expert advice on design elements. By managing the design process from start to finish, the Design Studio Advisor contributes directly to achieving Keystone’s mission of “Building Dreams Together” and ensuring a seamless, personalized journey for each client. Required Skills And Experience A positive, engaging personality with a natural ability to build relationships and connect with clients on a personal level. A keen eye for detail, ensuring the highest quality in design choices and customer interactions. Exceptional customer service skills, always striving to meet and exceed client expectations and needs. A creative mindset with the ability to communicate effectively with clients of diverse styles and preferences. Strong interpersonal, verbal, and written communication skills, able to quickly build rapport and trust with customers. Proven project management skills, with a demonstrated ability to meet deadlines while managing multiple client projects. A Bachelor's degree or equivalent experience in design or a related field. Experience with BlueBeam or similar design software is preferred. Key Responsibilities Guide customers through the design studio experience, assisting them in selecting options, finishes, and design elements for their new homes. Ensure every client’s preferences are fully understood and integrated into their design selections, ensuring the highest quality and satisfaction. Build and maintain strong, long-term relationships with clients, acting as a trusted advisor throughout the design process. Collaborate with other team members, such as project managers and sales representatives, to ensure a smooth transition from design to construction. Manage customer expectations and timelines, ensuring all design choices are made within the established deadlines. Provide expert advice and suggestions to clients based on their style preferences and budget, ensuring a personalized design that aligns with their vision. Stay up-to-date with industry trends and design innovations to provide clients with the most current and stylish options. Handle customer questions and concerns with professionalism, ensuring a positive and productive experience. Act as a liaison between customers and the construction team, ensuring all design selections are accurately implemented. Use design software, such as BlueBeam, to communicate design concepts and selections to clients and internal teams. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Construction Referrals increase your chances of interviewing at Keystone Custom Homes by 2x Get notified about new Advisor jobs in Charlotte, NC . Regional Gene Therapy Consultant - Carolinas (GA/SC/NC/VA/DC) Charlotte, NC $15,000.00-$215,000.00 1 week ago Franchise Business Consultant - Ops Consultant Charlotte, NC $75,000.00-$90,000.00 1 week ago Academic Advisor & Admissions Coordinator Sports & Entertainment Group Corporate Relationship Manager Charlotte, NC $42,000.00-$100,000.00 1 month ago Leasing Consultant - Affordable - Archdale Flats/Archdale Senior Customer Care Consultant - Charlotte, NC - Starting October 2025 Charlotte, NC $47,840.00-$54,080.00 1 week ago Leasing Consultant - Affordable - Archdale Flats/Archdale Senior Charlotte, NC $50,000.00-$60,000.00 3 months ago Charlotte, NC $200,000.00-$300,000.00 2 months ago Manager, Employee Relations & Compliance Fort Mill, SC $55,988.00-$93,313.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr