Portland General Electric is hiring: Senior Technical Writer/Technical Writer in

Senior Technical Writer

At PGE, we are committed to delivering clean energy solutions. We are seeking a Senior Technical Writer to develop and maintain policy and procedural documentation across the organization.

Key Job Information

Grade: 6-7. Intermediate to Senior level. The role requires expanded professional-level knowledge and experience in technical writing and corporate communication.

Compensation: $74,325 – $148,625 (depending on level and experience).

Responsibilities

• Analyze user needs and design process documentation to meet business objectives.
• Proactively assess policies and compliance requirements, developing initiatives to ensure process documentation complies.
• Lead initiatives with multiple stakeholders to define optimal documentation methods.
• Work with stakeholders to articulate processes clearly and effectively.
• Create, revise, and publish specifications, standards, work practices, and procedural documentation on established deadlines.
• Ensure documents meet client needs and align with corporate style guide.
• Maintain content on various platforms.

Standards or Procedures Consultation

• Serve as a subject‑matter expert on technical writing for the department.
• Provide best‑practice guidance for clear, concise, accurate communication.
• Review draft content for accuracy, consistency with style guidelines.
• Negotiate with stakeholders to resolve complex conflicts in content.
• Develop and maintain style guidelines.
• Design, prepare, and present training on format and content changes.
• Support development of training manuals and materials.
• Proactively identify needs and present technical writing knowledge as required.

Document Control

• Consult on document control methods.
• Archive and track documents.
• Compile documents and develop indices and tags for searchability.
• Research and analyze retention requirements, ensuring compliance.
• Manage or oversee document control system (e.g., SharePoint).

Other Duties and Special Projects

• Administer contracts for outside technical writers.
• Provide guidance to vendors or contractors on style guidelines.
• Serve as subject‑matter expert on projects.
• Lead cross‑functional process on document‑related projects.

Qualifications

• Bachelor’s degree in technical writing, journalism, or related field.
• 2+ years in technical writing or corporate communications with a technical element (Technical Writer).
• 5+ years in technical writing or corporate communications with a technical element (Senior Technical Writer).

• Experience or education in a technical field.
• Experience writing procedures or policies for compliance programs.
• Advanced experience creating and maintaining Word templates with style sets and content structure.
• SharePoint administrator with advanced knowledge of content types, Term Store, and Power Automate integration.

Physical Capabilities

• Driving/travel/commute: Daily within service territory.
• Computer use: Regular use of computer.
• Office: Onsite or Hybrid.
• Field Environment: Occasionally.
• Plant Environment: Occasionally.

Compensation Range

$74,325 – $148,625.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered.