Monmouth University is hiring: On-Call Radio Dispatcher in West Long Branch

On-Call Radio Dispatcher at Monmouth University

Position: On-Call Radio Dispatcher in the University Police Department at Monmouth University, part-time, on-site, located at the Main Campus in West Long Branch, NJ. Salary: $22.92 per hour.

Shift Schedule: As needed. Covered shifts include 15 minutes daily report in time. Total Weeks Per Year: 52. Hours Per Week: 24.

Job Responsibilities

• Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• Record details of calls, dispatches, and messages.
• Question callers to determine their locations, and the nature of their problems in order to determine the type of response needed.
• Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
• Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
• Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls.
• Maintain access to, and security of, highly sensitive materials.
• Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
• Operate base radio for 2-way communications with Police and Facilities Management personnel.
• Monitor transmissions from Monmouth County Radio and scanners from adjacent Police Departments.
• Issue parking decals and other permits.
• Record vehicle registration/information into the database.
• Obtain “look ups” from county and state computer systems.
• Monitor the computerized 911, fire and security alarm systems.

Minimum Qualifications

• Must be able to utilize a variety of computer software programs in order to successfully complete assigned tasks.
• Excellent interpersonal, organizational and communication skills.
• Must be able to treat confidential and sensitive information appropriately.
• Ability to complete Dispatch Desk reports and other related reports.
• Must be reliable, able to monitor several radios and telephones concurrently, remain calm under pressure and be able to communicate effectively with students, employees and the general public.
• Willingness to work on University holidays and to work overtime when required.

Preferred Qualifications

• Radio dispatch experience.
• Knowledge of MS Office.

Benefits

• Earned sick leave.
• Fitness Center access.
• Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity.
• Recreational & cultural activities free or at reduced cost.
• University Bookstore discount.

Questions regarding this search should be directed to Barbara Santos at bsantos@monmouth.edu or 732-263-5629.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws.