Quality Management Group
Community Manager PSH/ LIHTC - Hotel Berry
Quality Management Group, Sacramento, California, United States, 95828
Community Manager PSH/ LIHTC - Hotel Berry
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Community Manager PSH/ LIHTC - Hotel Berry
role at
Quality Management Group
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.
About the Role Quality Management Group seeks a dedicated and results-driven Community Manager for our affordable housing communities in the Sacramento, CA area. In this vital role, you will oversee day-to-day operations, ensure full regulatory compliance with PSH and LIHTC requirements, drive strong financial performance, and foster meaningful relationships with residents and service partners to maintain high occupancy and satisfaction.
What You’ll Do Compliance
Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
Review, process and approve all resident notices pertaining to recertification.
Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
Process annual re-certifications within established timelines.
Comply with all aspects of Fair Housing and Harassment Awareness training and protocols.
Property Operations
Handle marketing and advertising for vacancies in accordance with properties’ Fair Housing Marketing Plan.
Inspect grounds, buildings and units regularly.
Manage office supply inventory and coordinate maintenance supplies.
Process work orders and account receivables in Yardi within established timelines.
Prepare deposits and posts resident payments into Yardi.
Prepare month-end reports and annual budget.
Human Resources
Oversee a minimum of 1-3 employees.
Train and be responsible for work performed by all staff members under your direction.
Perform written evaluations and maintain accurate payroll records.
Customer Service
Respond to all resident complaints in a timely and professional manner.
Resident Programs
Design, implement, and manage resident programs and ensure their ongoing success.
Community Relations
Manage positive relationships with city staff and local representatives.
What We’re Looking For
2+ years’ experience as a Community Manager with direct experience in PSH/LIHTC affordable housing.
2+ years supervisory experience.
Proficient in Yardi software and Microsoft Office Suite.
Certified Occupancy Specialist (COS) strongly preferred.
Comprehensive understanding of financial management and budget preparation.
Superior organizational, communication, and customer service skills.
Key Competencies
In-depth knowledge of PSH, LIHTC, and affordable housing compliance.
Proven ability to lead, inspire, and develop teams.
Exceptional problem-solving skills and adaptability under pressure.
Outstanding organizational skills with meticulous attention to detail.
Demonstrated relationship-building abilities with internal and external stakeholders.
Physical Requirements
Ability to sit, read, and use a computer extensively. (5-7 hours/day)
Frequent walking, occasional bending, kneeling, and lifting up to 30 lbs.
Work Environment
Primarily office-based with regular property site inspections.
Exposure to outdoor weather conditions.
Moderate office and community noise levels.
Ready to Make an Impact? Join Quality Management Group in Sacramento, CA where your skills and passion can genuinely improve communities and transform lives. Apply today to become a valued member of our mission-driven team.
Equal Opportunity Employer Quality Management Group is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Community Manager PSH/ LIHTC - Hotel Berry
role at
Quality Management Group
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.
About the Role Quality Management Group seeks a dedicated and results-driven Community Manager for our affordable housing communities in the Sacramento, CA area. In this vital role, you will oversee day-to-day operations, ensure full regulatory compliance with PSH and LIHTC requirements, drive strong financial performance, and foster meaningful relationships with residents and service partners to maintain high occupancy and satisfaction.
What You’ll Do Compliance
Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
Review, process and approve all resident notices pertaining to recertification.
Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
Process annual re-certifications within established timelines.
Comply with all aspects of Fair Housing and Harassment Awareness training and protocols.
Property Operations
Handle marketing and advertising for vacancies in accordance with properties’ Fair Housing Marketing Plan.
Inspect grounds, buildings and units regularly.
Manage office supply inventory and coordinate maintenance supplies.
Process work orders and account receivables in Yardi within established timelines.
Prepare deposits and posts resident payments into Yardi.
Prepare month-end reports and annual budget.
Human Resources
Oversee a minimum of 1-3 employees.
Train and be responsible for work performed by all staff members under your direction.
Perform written evaluations and maintain accurate payroll records.
Customer Service
Respond to all resident complaints in a timely and professional manner.
Resident Programs
Design, implement, and manage resident programs and ensure their ongoing success.
Community Relations
Manage positive relationships with city staff and local representatives.
What We’re Looking For
2+ years’ experience as a Community Manager with direct experience in PSH/LIHTC affordable housing.
2+ years supervisory experience.
Proficient in Yardi software and Microsoft Office Suite.
Certified Occupancy Specialist (COS) strongly preferred.
Comprehensive understanding of financial management and budget preparation.
Superior organizational, communication, and customer service skills.
Key Competencies
In-depth knowledge of PSH, LIHTC, and affordable housing compliance.
Proven ability to lead, inspire, and develop teams.
Exceptional problem-solving skills and adaptability under pressure.
Outstanding organizational skills with meticulous attention to detail.
Demonstrated relationship-building abilities with internal and external stakeholders.
Physical Requirements
Ability to sit, read, and use a computer extensively. (5-7 hours/day)
Frequent walking, occasional bending, kneeling, and lifting up to 30 lbs.
Work Environment
Primarily office-based with regular property site inspections.
Exposure to outdoor weather conditions.
Moderate office and community noise levels.
Ready to Make an Impact? Join Quality Management Group in Sacramento, CA where your skills and passion can genuinely improve communities and transform lives. Apply today to become a valued member of our mission-driven team.
Equal Opportunity Employer Quality Management Group is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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