Quality Management Group
Assistant Community Manager - Multiple Orange County Locations
Quality Management Group, Santa Ana, California, United States, 92725
Overview
Assistant Community Manager - Multiple Orange County Locations. Quality Management Group seeks a motivated and detail-oriented Assistant Community Manager to support our affordable housing communities throughout Orange County. This key role assists the Community Manager in day-to-day operations, ensuring compliance with LIHTC regulations, maintaining occupancy goals, supporting leasing efforts, and delivering exceptional resident service. If you are a proactive professional with a passion for affordable housing and community impact, we encourage you to apply. About Quality Management Group
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future. Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction. Our values are Trust, Respect, Development, Adaptability, and Sustainability. What We Offer
Career Advancement: Opportunities to grow within affordable housing management. Healthy Work-Life Balance: Supportive team culture and generous time-off programs. Outstanding Benefits: Comprehensive medical, dental, vision, life insurance, 401(k) with employer matching, and an Employee Assistance Program. Collaborative Environment: A mission-driven team that values innovation, respect, and shared success. Role and Responsibilities
Quality Management Group seeks a motivated and detail-oriented Assistant Community Manager to support our affordable housing communities throughout Orange County. This role assists the Community Manager in day-to-day operations, ensuring compliance with LIHTC regulations, maintaining occupancy goals, supporting leasing efforts, and delivering exceptional resident service. What You’ll Do
COMPLIANCE
Maintain resident files and Yardi data in accordance with compliance standards and property management policies. Process applications, certifications, and annual re-certifications within established timelines. Support property waiting list management in accordance with the Tenant Selection Plan. Ensure all compliance documentation aligns with LIHTC and property covenants. PROPERTY OPERATIONS
Assist in marketing, leasing, and advertising in line with the Affirmative Fair Housing Marketing Plan. Coordinate move-ins, move-outs, and unit turns to meet occupancy targets. Conduct regular property inspections and assist with maintenance coordination. Process and monitor work orders in Yardi within required timelines. Maintain accurate traffic logs and follow up with prospects within 24 hours. FINANCIAL
Process resident payments and prepare bank deposits. Ensure accurate ledger entries and collaborate with accounting to resolve discrepancies. Assist in preparing month-end reports and annual budget documents. CUSTOMER SERVICE
Respond promptly and professionally to resident inquiries and concerns. Promote a welcoming, community-focused environment. Collaborate with resident services and internal departments to enhance resident satisfaction. GENERAL
Attend company-sponsored meetings and training events (may include occasional travel). Maintain professionalism, confidentiality, and initiative in all areas of work. Availability to work some evenings, weekends, or holidays as needed. Other duties as assigned. What We’re Looking For
1+ year of experience in property management or a related role (required) LIHTC/Tax Credit compliance experience (required) Permanent Supportive Housing (PSH) experience (preferred) Proficiency in Microsoft Office Suite; Yardi experience preferred Strong customer service and communication skills High school diploma or equivalent (required) Key Competencies
Knowledge of LIHTC and affordable housing compliance Excellent organization and time management skills Strong interpersonal and problem-solving abilities Ability to multitask and remain calm under pressure Commitment to teamwork and community service Physical Requirements
Ability to sit, read, and use a computer extensively (5–7 hours/day) Frequent walking, occasional bending, kneeling, and lifting (up to 30 lbs) Regular inspections and resident interaction both indoors and outdoors Clear vision and hearing for communication and documentation tasks Work Environment
Primarily office-based with regular property site visits. Moderate noise levels with exposure to outdoor weather conditions during inspections. Ready to Make an Impact?
Join Quality Management Group in making a difference in our communities while building a rewarding career in affordable housing. Quality Management Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status.
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Assistant Community Manager - Multiple Orange County Locations. Quality Management Group seeks a motivated and detail-oriented Assistant Community Manager to support our affordable housing communities throughout Orange County. This key role assists the Community Manager in day-to-day operations, ensuring compliance with LIHTC regulations, maintaining occupancy goals, supporting leasing efforts, and delivering exceptional resident service. If you are a proactive professional with a passion for affordable housing and community impact, we encourage you to apply. About Quality Management Group
We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future. Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction. Our values are Trust, Respect, Development, Adaptability, and Sustainability. What We Offer
Career Advancement: Opportunities to grow within affordable housing management. Healthy Work-Life Balance: Supportive team culture and generous time-off programs. Outstanding Benefits: Comprehensive medical, dental, vision, life insurance, 401(k) with employer matching, and an Employee Assistance Program. Collaborative Environment: A mission-driven team that values innovation, respect, and shared success. Role and Responsibilities
Quality Management Group seeks a motivated and detail-oriented Assistant Community Manager to support our affordable housing communities throughout Orange County. This role assists the Community Manager in day-to-day operations, ensuring compliance with LIHTC regulations, maintaining occupancy goals, supporting leasing efforts, and delivering exceptional resident service. What You’ll Do
COMPLIANCE
Maintain resident files and Yardi data in accordance with compliance standards and property management policies. Process applications, certifications, and annual re-certifications within established timelines. Support property waiting list management in accordance with the Tenant Selection Plan. Ensure all compliance documentation aligns with LIHTC and property covenants. PROPERTY OPERATIONS
Assist in marketing, leasing, and advertising in line with the Affirmative Fair Housing Marketing Plan. Coordinate move-ins, move-outs, and unit turns to meet occupancy targets. Conduct regular property inspections and assist with maintenance coordination. Process and monitor work orders in Yardi within required timelines. Maintain accurate traffic logs and follow up with prospects within 24 hours. FINANCIAL
Process resident payments and prepare bank deposits. Ensure accurate ledger entries and collaborate with accounting to resolve discrepancies. Assist in preparing month-end reports and annual budget documents. CUSTOMER SERVICE
Respond promptly and professionally to resident inquiries and concerns. Promote a welcoming, community-focused environment. Collaborate with resident services and internal departments to enhance resident satisfaction. GENERAL
Attend company-sponsored meetings and training events (may include occasional travel). Maintain professionalism, confidentiality, and initiative in all areas of work. Availability to work some evenings, weekends, or holidays as needed. Other duties as assigned. What We’re Looking For
1+ year of experience in property management or a related role (required) LIHTC/Tax Credit compliance experience (required) Permanent Supportive Housing (PSH) experience (preferred) Proficiency in Microsoft Office Suite; Yardi experience preferred Strong customer service and communication skills High school diploma or equivalent (required) Key Competencies
Knowledge of LIHTC and affordable housing compliance Excellent organization and time management skills Strong interpersonal and problem-solving abilities Ability to multitask and remain calm under pressure Commitment to teamwork and community service Physical Requirements
Ability to sit, read, and use a computer extensively (5–7 hours/day) Frequent walking, occasional bending, kneeling, and lifting (up to 30 lbs) Regular inspections and resident interaction both indoors and outdoors Clear vision and hearing for communication and documentation tasks Work Environment
Primarily office-based with regular property site visits. Moderate noise levels with exposure to outdoor weather conditions during inspections. Ready to Make an Impact?
Join Quality Management Group in making a difference in our communities while building a rewarding career in affordable housing. Quality Management Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status.
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