AAA - CSAA Insurance Group
Senior Manager, Innovation Design & Research - Remote
AAA - CSAA Insurance Group, Prairie Home, Missouri, United States
Employer Industry: Insurance
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Total compensation package, including performance bonus and 401(k) with company match
Flexibility to work remotely from anywhere within the United States, excluding Hawaii and Alaska
Supportive and inclusive company culture that values diversity and continuous learning
Chance to lead innovative design initiatives that redefine the insurance experience
What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and interaction models
Lead design and research workstreams for innovation projects, ensuring human-centered experiences
Conduct ethnographic research, usability testing, and trend analysis to identify unmet needs
Facilitate workshops and co-creation sessions to translate design insights into clear narratives
Manage and mentor Design & Research staff, fostering a culture of creativity and inclusion
What is Required (Qualifications):
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to think at a systems level and translate research into customer‑centric solutions
Exceptional communication and presentation skills
How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human‑Computer Interaction, Interaction Design, or User Experience Design
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design, AI/automation, and digital transformation approaches
Experience in service design and process design expertise
#Insurance #UXDesign #RemoteWork #CareerGrowth #Innovation #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Total compensation package, including performance bonus and 401(k) with company match
Flexibility to work remotely from anywhere within the United States, excluding Hawaii and Alaska
Supportive and inclusive company culture that values diversity and continuous learning
Chance to lead innovative design initiatives that redefine the insurance experience
What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and interaction models
Lead design and research workstreams for innovation projects, ensuring human-centered experiences
Conduct ethnographic research, usability testing, and trend analysis to identify unmet needs
Facilitate workshops and co-creation sessions to translate design insights into clear narratives
Manage and mentor Design & Research staff, fostering a culture of creativity and inclusion
What is Required (Qualifications):
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to think at a systems level and translate research into customer‑centric solutions
Exceptional communication and presentation skills
How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human‑Computer Interaction, Interaction Design, or User Experience Design
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design, AI/automation, and digital transformation approaches
Experience in service design and process design expertise
#Insurance #UXDesign #RemoteWork #CareerGrowth #Innovation #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr