AAA - CSAA Insurance Group
Senior Manager, Innovation Design & Research - Remote
AAA - CSAA Insurance Group, Lusby, Maryland, United States, 20657
Overview
Employer Industry: Insurance Why consider this job opportunity: Opportunity for career advancement and growth within the organization Flexible remote work options available, allowing you to work from anywhere in the U.S. Total compensation package includes a performance bonus and a 401(k) with company match Work in a culture that values creativity, inclusion, and continuous learning Be part of a mission-driven organization focused on innovation and community service Responsibilities
Shape the innovation design and research approach, anticipating future technologies and interaction models Lead design and research workstreams, ensuring human-centered experiences align with the needs of members, agents, and employees Conduct ethnographic research, usability testing, and trend analysis to uncover unmet needs Facilitate workshops and co-creation sessions, translating complex design insights into clear narratives Mentor and develop Design & Research direct reports, fostering a culture of creativity and inclusion Qualifications
Bachelor’s degree required 10+ years of experience in design consulting or UX design Significant experience in UX, interaction, or product design, with a strong portfolio of innovative work Proven ability to think at a systems level and translate research into actionable solutions Exceptional communication and presentation skills, with proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite) Preferred Qualifications
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI), Interaction Design, or User Experience Design Strong background in property and casualty insurance or financial services Familiarity with human-centered design and digital transformation approaches Experience in Service Design and Process Design Demonstrated ability to create a collaborative and inclusive team environment #Insurance #UXDesign #RemoteWork #CareerGrowth #Innovation We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Insurance Why consider this job opportunity: Opportunity for career advancement and growth within the organization Flexible remote work options available, allowing you to work from anywhere in the U.S. Total compensation package includes a performance bonus and a 401(k) with company match Work in a culture that values creativity, inclusion, and continuous learning Be part of a mission-driven organization focused on innovation and community service Responsibilities
Shape the innovation design and research approach, anticipating future technologies and interaction models Lead design and research workstreams, ensuring human-centered experiences align with the needs of members, agents, and employees Conduct ethnographic research, usability testing, and trend analysis to uncover unmet needs Facilitate workshops and co-creation sessions, translating complex design insights into clear narratives Mentor and develop Design & Research direct reports, fostering a culture of creativity and inclusion Qualifications
Bachelor’s degree required 10+ years of experience in design consulting or UX design Significant experience in UX, interaction, or product design, with a strong portfolio of innovative work Proven ability to think at a systems level and translate research into actionable solutions Exceptional communication and presentation skills, with proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite) Preferred Qualifications
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI), Interaction Design, or User Experience Design Strong background in property and casualty insurance or financial services Familiarity with human-centered design and digital transformation approaches Experience in Service Design and Process Design Demonstrated ability to create a collaborative and inclusive team environment #Insurance #UXDesign #RemoteWork #CareerGrowth #Innovation We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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