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Tarrant County, TX

ORGANIZATION DEVELOPMENT & COMMUNICATIONS SPECIALIST, Tax Office

Tarrant County, TX, Granite Heights, Wisconsin, United States

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ORGANIZATION DEVELOPMENT & COMMUNICATIONS SPECIALIST, Tax Office Summary

The Organizational Development & Communications Specialist will be responsible for assisting with the daily functions of the Tax Office, including performing professional level duties on a day-to-day basis to assist in the implementation of the communication goals and operations of the Tax Office. Assist with the coordination of the Tax Office’s communications, public information, media relations, and services including managing resources to timely provide media and citizens with information regarding the criminal justice process in Tarrant County. Assist with the coordination of public information to the County and general public and provide support to and advise the Tax Office and staff in the areas of news releases, public information, marketing, and media relations. In addition, this position supports organizational development initiatives by assisting with internal training and communications programs, employee engagement activities, and the evaluation of communication effectiveness through surveys and analytics.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Benefits

Tarrant County employees enjoy superior health, retirement, and insurance benefits & 13 County Holidays

For more information, please click on the link below:

http://www.tarrantcounty.com/en/human-resources/employee-benefits.html

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assists with field inquiries from the media, public and professional community as needed or directed

Acts as a spokesperson for the Tax Office when requested

Assists with all aspects of media relations

Promotes the department in the community

Drafts and develops news releases, editorials, brochures, workbooks, informational publications, reports, bulletins, PowerPoint and video productions, and website communication and professional development for the Tax Office’s Office

Organizes and performs special research and other projects

Writes scripts and speeches

Provides public information regarding the Tax Office and facilitates media requests for information and interviews

Arranges news conferences and interviews as needed and strategically arranges media meetings to provide ongoing communication between the Tax Office and the media

Acts as a resource for staff, constituents, and public regarding Tax Office issues

Develops, designs, and produces print and video materials and publications for both internal and external communications with effective follow-through and commitment to excellence

Maintains knowledge of skills, processes, and best practices in the area of responsibility

May assist or train lower-level staff or interns

May direct work of clerical and support staff

Coordinates or assists with internal training sessions, employee recognition activities, and initiatives to strengthen internal communications and morale

Tracks the effectiveness of communications through available analytics, surveys, and post-training evaluations, providing recommendations for improvements

Performs all other duties as assigned

Knowledge, Skills, & Abilities:

Excellent customer service and communication skills, both verbal and written

Ability to articulate information and speak to groups of people required

Ability to work in a fast-paced environment

Must be able to stay organized and know how to prioritize the workload

Ability to work independently and as part of a team

Competency with computers and Microsoft Office 365 Suite

Advanced analytical skills

Must have highly developed communication skills and techniques and verbal and written accuracy following Associated Press Stylebook guidelines

Must be proficient with computer graphics software, photography and video

Spreadsheet and/or word processing software experience or specialized software applications required

Responsible for working in a cooperative manner with employees in all Tax Office departments, media representatives, support staff, city and county officials, and investigators

Familiarity with survey/assessment tools, employee engagement strategies, and organizational development best practices preferred

Must be able to organize and effectively present ideas, concepts and recommendations orally, graphically, and in writing

Minimum Requirements

Bachelor’s degree or equivalent work experience

Two (2) full time years of work experience in property tax and motor vehicle services

One (1) full-time year of work experience working writing and publishing public communications

Preferred Requirements:

One (1) full-time year of supervisory experience preferred

Ability to develop, coordinate and facilitate training and professional development activities

Six (6) full-time months of money handling experience preferred

One (1) full-time year of experience creating and publishing video content preferred

IMPORTANT : Incomplete information in the Education (type of degree, field of study, and graduation status), Experience, or Certification/License sections may result in disqualification, as eligibility for minimum qualifications cannot be confirmed. If hired, you must provide proof of educational attainment during Onboarding.

Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

Physical Demands And Work Environment & Other Requirements

While performing the duties of this position, the incumbent may be required to bend, hear, keyboard, sit, stand, talk, work alone and with others, and work overtime. Must be able to lift up to 25lbs.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Government Administration

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Application end of description.

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