Intuit
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Staff Lifecycle Marketing Manager
role at
Intuit
Overview At Intuit, our mission is powering prosperity around the world. We build intuitive web, mobile, and cloud solutions that generate more money, more time, and more confidence for 46+ million people. Leveraging big data insights, machine learning, and powerful automation, we help consumers, small business owners, and the self-employed achieve their dreams of prosperity. Intuit’s Global Business Solutions Group (GBSG) is dedicated to delivering a portfolio of solutions that improve the small businesses’ success in the U.S. by addressing their top needs, ranging from invoicing to payroll, accounting, payments and lending. As a Lifecycle Marketing Manager on the Growth Marketing team you will be responsible for driving the end-to-end campaign strategy (from defining the audience, creative, content) to execution of the campaign (in collaboration with operations and analytics teams) against our highest priority initiatives. You will work with partners across the organization to build best in class campaigns that are highly contextual and integrated into the QuickBooks platform in order to drive higher revenue per customer.
Responsibilities
Design, launch, and manage multiple end-to-end customer journey campaigns while maintaining optimal segmentation, frequency, cadence, sequencing, and orchestration across email, in product discovery, push, and sms channels
Identify the customer insights and KPIs needed to construct and measure effective go-to-market strategies and quantify the resources required to execute against those strategies
Partner closely with cross functional teams within marketing (go-to-market managers, product marketing, marketing ops, creative and development) to execute campaigns, as well as analyze results. Understand when and how to best engage with teams outside of marketing (data ops, analytics, product, PMO) in order to move projects forward
Own the deliverables, deadlines and measurement of campaign automations in Campaign Manager, Braze or Eloqua to drive conversion, unit growth, and revenue
Provide direction to build program test plans. Perform and analyze A/B split testing along with analysts
Qualifications
5+ years of CRM Marketing experience in b2c or b2b digital marketing
Strong analytical and problem-solving skills to understand data sources, triggers, data mapping, campaign logic, and campaign performance
Experience setting up, executing and measuring life-cycle email campaigns for SaaS products
Passion and ability to be agile in campaign development, execution and delivery of results
Excellent verbal, written, visual/presentation and interpersonal communication skills. Ability to influence and shape strategic conversations with data.
Ability to manage multiple complex projects, stakeholders, and competing priorities
Ability to communicate objectives, plans, status and results clearly, focusing on critical few key points.
Ability to both create long term learning agendas and iterate and learn quickly to optimize campaigns
High intellectual curiosity and a growth mindset, with a passion for challenging the status quo and finding new solutions
Proficiency with Project Management software (GitHub, JIRA, Confluence), Google docs, Excel, Qlik Sense, Tableau, Amplitude, and other data analysis tools
Bachelor’s Degree required
Compensation and Benefits Expected base pay ranges for this position: Bay Area, California: $158,000 - $213,500; Southern California: $150,500 - $203,500. The position may include a cash bonus, equity rewards, and benefits in accordance with our applicable plans and programs. Pay is based on factors such as job-related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across categories of ethnicity and gender to drive ongoing fair pay for employees.
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Staff Lifecycle Marketing Manager
role at
Intuit
Overview At Intuit, our mission is powering prosperity around the world. We build intuitive web, mobile, and cloud solutions that generate more money, more time, and more confidence for 46+ million people. Leveraging big data insights, machine learning, and powerful automation, we help consumers, small business owners, and the self-employed achieve their dreams of prosperity. Intuit’s Global Business Solutions Group (GBSG) is dedicated to delivering a portfolio of solutions that improve the small businesses’ success in the U.S. by addressing their top needs, ranging from invoicing to payroll, accounting, payments and lending. As a Lifecycle Marketing Manager on the Growth Marketing team you will be responsible for driving the end-to-end campaign strategy (from defining the audience, creative, content) to execution of the campaign (in collaboration with operations and analytics teams) against our highest priority initiatives. You will work with partners across the organization to build best in class campaigns that are highly contextual and integrated into the QuickBooks platform in order to drive higher revenue per customer.
Responsibilities
Design, launch, and manage multiple end-to-end customer journey campaigns while maintaining optimal segmentation, frequency, cadence, sequencing, and orchestration across email, in product discovery, push, and sms channels
Identify the customer insights and KPIs needed to construct and measure effective go-to-market strategies and quantify the resources required to execute against those strategies
Partner closely with cross functional teams within marketing (go-to-market managers, product marketing, marketing ops, creative and development) to execute campaigns, as well as analyze results. Understand when and how to best engage with teams outside of marketing (data ops, analytics, product, PMO) in order to move projects forward
Own the deliverables, deadlines and measurement of campaign automations in Campaign Manager, Braze or Eloqua to drive conversion, unit growth, and revenue
Provide direction to build program test plans. Perform and analyze A/B split testing along with analysts
Qualifications
5+ years of CRM Marketing experience in b2c or b2b digital marketing
Strong analytical and problem-solving skills to understand data sources, triggers, data mapping, campaign logic, and campaign performance
Experience setting up, executing and measuring life-cycle email campaigns for SaaS products
Passion and ability to be agile in campaign development, execution and delivery of results
Excellent verbal, written, visual/presentation and interpersonal communication skills. Ability to influence and shape strategic conversations with data.
Ability to manage multiple complex projects, stakeholders, and competing priorities
Ability to communicate objectives, plans, status and results clearly, focusing on critical few key points.
Ability to both create long term learning agendas and iterate and learn quickly to optimize campaigns
High intellectual curiosity and a growth mindset, with a passion for challenging the status quo and finding new solutions
Proficiency with Project Management software (GitHub, JIRA, Confluence), Google docs, Excel, Qlik Sense, Tableau, Amplitude, and other data analysis tools
Bachelor’s Degree required
Compensation and Benefits Expected base pay ranges for this position: Bay Area, California: $158,000 - $213,500; Southern California: $150,500 - $203,500. The position may include a cash bonus, equity rewards, and benefits in accordance with our applicable plans and programs. Pay is based on factors such as job-related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across categories of ethnicity and gender to drive ongoing fair pay for employees.
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