Assistant Community Manager Job at Asset Living in Snellville

Assistant Community Manager

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Company Overview

Asset Living is a third‑party management firm that fosters thriving communities nationwide. Founded in 1986, the company has grown from a small property‑management firm to a trusted partner in real estate, managing a portfolio that includes multifamily, single‑family, affordable housing, build‑to‑rent, active adult, and student housing properties across the country.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income from applicants, current and non‑current residents accurately and in a timely manner.
• Process and reconcile daily account receivables.
• Follow up on bad debt, prepare late notices, contact residents and guarantors, and file evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non‑current resident accounts, including bill‑back of utilities where applicable.
• Perform end‑of‑month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units and post all move‑out charges, statements, and security deposit refunds.

Personnel Management

• Regular and daily onsite attendance required.
• Screen, hire, train, coach, and develop onsite staff using company directives.
• Provide ongoing training, coaching, counseling, and guidance to ensure staff effectiveness.
• Promote harmony and quality job performance through support and leadership.
• Ensure staff compliance with company policies and procedures.
• Apply effective leasing techniques to achieve closures, maintain documentation, and report accurately.
• Implement marketing strategies and systems from the annual marketing plan.
• Handle resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs such as special promotions and newsletters.
• Show, lease, and move in prospective residents.

Administrative Management

• Maintain excellent customer service and monitor maintenance staff response times.
• Keep property appearance in good repair through regular inspections and tours.
• Assist with supervision of all business functions related to operations.
• Use property resources, equipment, and supplies economically, including obtaining bids and pricing from vendors.

Education / Experience

• High School Diploma or equivalent; bachelor’s degree preferred.
• Two years’ experience in the housing industry or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular standing or sitting for prolonged periods; repetitive motions involving wrists, hands, and fingers.
• Occasional movement between work sites, ascending/descending ladders, stairs, scaffolding, and other equipment.
• Potential exposure to hazardous chemicals, extreme temperatures, outdoor environments, and heavy objects up to 25 lbs.

Benefits

Full‑time employees receive a comprehensive rewards package including medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, paid sick days, company holidays, and potential commission and performance bonuses. Additional compensation details are tailored to individual qualifications.

Salary Range

$19 to $22 per hour

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales