Community Manager Job at Avanath Capital Management, LLC in Portland

Avanath Capital Management, LLC is seeking a Community Manager to oversee community operations in an efficient and profitable manner while fostering satisfaction and well‑being among residents and associates.

Overview

Avanath is proud to be named one of the top property‑management companies providing affordable housing for the workforce. Cultivating the American Dream is the purpose that binds our team. Every day is an opportunity to make a difference in someone’s life through excellence in customer service, community development, and workforce support.

The Role

The incumbent must exhibit a high degree of professionalism and positive engagement for residents and the workforce, consistently building relationships within communities and with external partners.

• Foster a sense of community and go the extra mile to create a positive experience for residents, staff, vendor partners, and regulatory agencies.
• Demonstrate an open, professional attitude when addressing resident and staff concerns, seeking resources across the organization.
• Actively listen and collaborate with residents and staff to resolve challenges, ensuring everyone feels seen, heard, and valued.

Qualifications

• 5‑7 years of experience in the property‑management industry.
• 2+ years as a community/property manager.
• Proven ability to diffuse and respond to resident concerns, avoiding escalation.
• Effective leadership experience in a fast‑paced environment.
• Knowledge of LIHTC and tax‑credit qualifications.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work under tight time and resource constraints.
• Professional presentation and appearance.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), email, and the internet.

Key Accountabilities

• Resident Relations & Customer Service – ensure a positive resident experience from move‑in to move‑out.
• Implement systems for prompt action on resident complaints and serve as an advocate to senior leadership.
• Plan and execute resident events and retention programs.
• Maintain secure, confidential resident files and monitor financial health of the community.
• Drive financial growth through marketing, leasing, and new‑unit occupancy; maintain 0% rent delinquency.
• Prepare monthly financial reports and collaborate with the Regional Manager on the annual operating budget.
• Oversee capital projects and coordinate with vendors and contractors.

Staff Leadership

• Set performance goals and provide ongoing feedback through the performance review process.
• Coordinate on‑site operations including budget implementation, compliance, vendor relationships, rent collections, and accounts payable.
• Promote a culture of high performance, collaboration, and inclusivity.
• Ensure property operations meet all housing rules, regulations, and guidelines.

Compliance & Guidelines

• Adhere to company policies, Fair Housing Act, Americans with Disabilities Act, and other industry laws.
• Maintain compliance with local, state, and federal eligibility requirements.
• Follow procedures outlined in employee and management handbooks.
• Report potential housing violations and liability concerns promptly.

Physical Demands & Working Conditions

• Essential staff duties require frequent sitting, walking, and use of a computer.
• Travel within the region, including airline, train, and automotive transport.
• Repetitive use of computer, keyboard, mouse, and phone.
• Occasional squatting, bending, or twisting to address resident or maintenance issues.

How Avanath Supports You

Our teams are the heart of our success. We are committed to showing appreciation through culture, comprehensive benefits, and growth opportunities.

We Offer

• Culture built on purpose and core values – integrity, caring, continuous improvement.
• Health, dental, vision, 401(k), paid holidays, and more.
• Internal promotion emphasis – advance from within.
• Development opportunities: online training, coaching, and class-based learning.

Diversity & Inclusion

Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. We respect all employees regardless of age, color, disability, ethnicity, gender identity, and other protected characteristics.

Benefits

• Respectful communication and cooperation among all employees.
• Teamwork and employee participation across all groups.
• Work/life balance through flexible schedules.
• Community engagement and diversity initiatives.

Compensation Range

$65,000 – $68,203 USD