Library Assistant (On-Call) Job at City of Benicia in Benicia

Overview

This position is open until filled with first review of applications scheduled for November 12, 2025. Don\'t wait, apply today!

This position is an on-call position and therefore has no set hours; anticipate to work varying hours including evenings and weekends but not more than 16 hours per week.

The Benicia Public Library is a stand-alone municipal library open 7 days a week, serving a community of approximately 30,000 residents and students. The Library Assistant performs a wide variety of para-professional library clerical tasks such as processing and circulating library materials, assisting library customers, and responding to routine information requests. They provide front line library support services and perform related work as required. Currently the department hopes to secure candidates who are available to be on-call to fill in for Library Assistant\'s when they have pre-scheduled appointments, vacations, etc.

Positions in this part-time class are characterized by the performance of routine library clerical duties. Employees in this class work under supervision. Work is observed and reviewed both during its performance and upon completion, and changes in procedure or exceptions to rules are explained in detail as they arise. Details of the library computer circulation database are explained and learned in this position. Duties may include but are not limited to the following:

• Explain library\'s circulation policies and procedures.
• Issue library cards and update customer information.
• Assist customers in checking out and returning library material.
• Assist customers with the Self Check machines.
• Assist customers with overdue materials, disputed transactions, and collect fines and fees pursuant to library policies.
• Record receipt of monies paid for lost or damaged materials.
• Simple mending of library materials may be required.
• Assist in processing new library materials of all formats for public use
• Check out interlibrary loan library materials to customers
• Perform bibliographic searching on library databases
• Considerable public contact is involved in the explanation of library services and functions.

Qualifications:

Any combination of education, training, and experience that demonstrates possession of the following knowledge and abilities:

Knowledge of:

• Correct English usage, vocabulary, spelling and grammar.
• Alphabetical and numerical sequences including decimal notation.
• Office methods, equipment and policies
• Principles and processes for providing customer services are required. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Ability to:

• Understand and follow written and oral instructions.
• Perform detailed tasks with accuracy.
• Learn, use and apply library policies and procedures, vocabulary and materials.
• Communicate effectively with customers, supervisors and coworkers.
• Work a flexible schedule including evenings and weekends.
• Develop and maintain constructive and cooperative working relationships with others.
• Lifting, bending and stooping may be required.

Education and Experience:

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Education:

• High school diploma or equivalent.

Experience:

• Six (6) months of customer service or library experience.

Application Process:

Individuals interested in being considered for the On-Call Library Assistant position must submit an application and responses to the required supplemental questions by the final filing date. It is preferred you apply through the NeoGov system. Please APPLY HERE

Individuals wishing to file a paper application in lieu of the on-line application process should contact the City of Benicia Human Resources Department.

Applicants are expected to accurately document their related experience and any training, education, and/or skills relevant to this position. Applicants should respond to all supplemental questions, even if the information is also contained in the application.

Selection Process:

Application materials will be carefully evaluated; applicants who document possession of experience and education which most closely meet the requirements of the position will be invited to participate in the next phase of the selection process, which may include an assessment center and interview process.

Upon hire, the successful candidate/s will be required to provide documents of proof of eligibility to be employed in the United States. Candidates must pass a thorough background investigation and a pre-placement medical screening, including a drug screen.

Meeting the minimum qualifications does not guarantee an invitation to future steps in the process.

If, due to a disability, you need accommodations at any point during the application or testing process, please contact Human Resources at (707) 746-4766.