Mecklenburg County is hiring: Librarian in Charlotte

Overview

Librarian – Charlotte Mecklenburg Library

“Follow your calling, Find your career.”

Please apply by 11/6/25

Salary Range $54,361.60 - $67,952.00

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

This posting represents two open positions at the locations below:

• Locations:
• Allegra Westbrooks Regional: 2412 Beatties Ford Road, Charlotte, NC 28216
• Sugar Creek: 4045 N. Tryon Street, Charlotte, NC, 28206

Position Summary

Performs professional and technical library work in one or more specific areas such as Adult, Teen, Children's, Technical Services, Materials Management or regional history/genealogy. This position is responsible for assisting customers in accessing the full spectrum of library resources in multiple formats – print, digital, media, programs and classes. Other responsibilities include responding to reference, research/homework and readers' advisory requests; explaining and interpreting the library's services, policies and procedures; developing, managing and promoting the library's collection of materials; and assisting in the planning and implementation of programs and classes that provide opportunities for lifelong learning, early literacy, educational support and workforce development. This position also provides technology support in one-on-one and class/program settings. Additionally, someone who can assist job seekers. This includes support with resumes and cover letters as well as researching opportunities and maintaining resources and job listings appropriate to our communities.

Essential Functions

• Meet customers' informational, research and pleasure reading needs by matching requests to appropriate resources.
• Determine the timeliest, authoritative and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery.
• Train customers in the use of electronic reference resources, internet searches, e-books and digital downloads; provide guidance and instruction for both general and specific requests. Enable customers to operate PCs, tablets, mobile devices to access digital materials.
• Troubleshoot problems or instruct customers in the use of software and hardware. Assess the level of instruction needed to use technology.
• Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases.
• Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community.
• Provide quality programming for a targeted audience; create promotional materials and merchandise collection with displays.
• Develop varied and creative programs, publications and displays to enhance library services.
• Continue professional development through workshops, classes, webinars, conferences, retreats, etc. Request marketing assistance.
• Choose activities to enhance or develop skills needed to meet professional or learning goals.
• Perform administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving meeting rooms, interpreting and enforcing library policy.
• Exercise sound judgment and use available resources to determine the action needed.

Minimum Qualifications

• Minimum of two years of public library experience
• Education: Master’s degree in Library Science from an ALA-accredited institution
• Licenses and Certifications: NC Public Library certification required or must be obtained within 12 months of hire

Preferred Qualifications

• Bilingual preferred.

Knowledge, Skills and Abilities

• Knowledge: Library science; Reference interview process; Familiarity with the library's classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records
• Skills: Familiarity with readers' advisory and reference resources; Excellent customer service, including strong verbal and written skills; Working with a diverse population; Assessing a customer's needs and abilities to match them with the appropriate information or materials; Excellent time-management skills with attention to detail
• Abilities: Decision-Making; Collaboration; Technical/Professional Knowledge and Skills; Planning and Organizing; Managing Work; Customer Focus; Continuous Learning

Computer Skills

• Advanced proficiency in various computer applications; Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email

Work Environment

Works in an office setting with moderate noise

Selection

This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.