Community Manager Job at Keener Management, LLC in Houston

Community Manager

Keener Management, LLC is seeking an experienced Community Manager to oversee all property operations, including leasing, maintenance, marketing, resident relations, and staff management at a multifamily property.

Job Summary

The Community Manager is fully accountable for maximizing occupancy, property values, and resident satisfaction. This position reports to the President of Operations and/or Regional Supervisor and includes training the Assistant Community Manager to assume full duties when necessary.

Duties and Responsibilities

• Conduct business in compliance with company policies, Fair Housing, ADA, and all applicable housing laws.
• Assist in budgeting and stay within established financial limits; approve property expenditures and oversee petty cash.
• Oversee daily operations: collect rent, manage bank deposits, process evictions/utility cuts, and maintain all on‑site licenses.
• Coordinate vendor and contractor activities; approve and submit invoices to corporate.
• Recruit, hire, train, and supervise on‑site staff; conduct performance appraisals and enforce progressive discipline.
• Provide ongoing training to office staff on leasing documentation, safety, and other daily needs.
• Ensure lease files are complete; approve rental applications and manage move‑in contracts.
• Conduct property inspections with local housing authorities and ensure compliance with audit standards.
• Maintain office condition, open schedule, and model apartments; manage Q&M reporting.
• Engage residents, resolve complaints, and conduct move‑in/move‑out inspections.
• Walk and inspect the property weekly; coordinate maintenance for timely turnover.
• Conduct market analysis, train leasing staff, and manage online reputation and resident leads.
• Report incidents, maintain insurance, and complete safety checklists and courses.
• Assist with additional duties as assigned by the Regional Supervisor or President of Operations.

Qualifications

• Minimum of 3 years on‑site property management experience.
• Background in supervisory roles with a proven track record of results.
• Strong knowledge of Fair Housing laws and multifamily operations.
• Proficiency with word processing, spreadsheets, internet, email, and rental management software.
• High School diploma required; college degree preferred.
• Certifications such as CAM, RAM, or CPM preferred.
• Flexible schedule: minimum 40 hours per week, including evenings, nights, and weekends as needed.

Physical Requirements

• Stand, walk, and sit for 60% of time; perform occasional standing and walking activities (33%–66% time).
• Lift up to 25 pounds; frequent lifting of paper and light items.
• Use vision and hearing for detailed tasks and communication.
• Drive a personal vehicle when required; valid driver’s license and insurance.

Work Environment

• Indoor and outdoor environments; exposure to common chemicals and sources of noise.
• Fast‑paced, customer‑service oriented environment requiring teamwork and independent decision making.
• Must meet deadlines and resolve conflicts professionally.

Benefits & Compensation

• Competitive salary: $65,000.00–$85,000.00 annually.
• Professional development courses and quarterly corporate meetings.
• Comprehensive performance rewards and company culture of mutual respect.

Keener Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, genetics, disability, or veteran status.