Jobs via Dice is hiring: UX Operations Specialist in Boulder

Job Title: UX Operations Specialist

Location: Boulder CO, 80301- Hybrid

Duration: 9 months

Role Overview

The UX Operations Specialist drives operational excellence, strategy, and user-centered processes across the UX Research organization. This role manages scalable programs, vendor operations, and cross-functional collaboration to enhance research efficiency and impact product decisions.

Key Responsibilities

• Manage and scale Trusted Tester research programs across teams and vendors.
• Build and optimize UX operations, processes, and reporting frameworks.
• Conduct data-driven analysis to identify opportunities, streamline workflows, and inform strategy.
• Partner with UX, PM, Eng, and Legal to align goals, ensure execution quality, and track metrics.
• Manage budgets, vendor relationships, and operational documentation.

Required Qualifications

• 5+ years managing large, complex UX or research programs.
• Strong knowledge of UX methods, operations, and analytics.
• Experience managing vendors, budgets, and cross-functional workflows.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Skills

• Program Management
• UX Metrics
• Risk & Change Management
• Data Analysis
• Product Lifecycle Knowledge
• UX Business Acumen

Top Daily Focus

• Deliver seamless Trusted Tester program operations.
• Oversee vendor management and quality assurance.
• Report budgets and drive process improvements.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Software Development