NESCO Inc is hiring: UX Researcher - (Biotech) in New York

UX Researcher, AI & LLM Products

The Foundation Model group within Prescient Design is seeking an exceptional UX Researcher for a 6-month contract. Our team is at the forefront of developing AI and agentic frameworks to revolutionize drug discovery. We are specifically looking for candidates with direct experience in LLMs (Large Language Models) and AI agents, and/or a background in biotech, pharma, or a related industry, with a proven track record of shipping internal software products. As the bridge between our AI development team and our usersworld-class scientists and biomedical expertsyour mission is to ensure our agentic framework is not only powerful but also intuitive and seamlessly integrated into the complex workflows of cutting-edge drug discovery. You will champion a user-centered approach, translating deep user insights into a product that accelerates scientific breakthroughs.

The Hiring Manager is prioritizing profiles with experience in LLMs/agents and a background in biotech, pharma, or a related field, specifically those who have shipped an internal build, software, or product. The Role In this role, you will be instrumental in shaping the user experience of our internal AI platforms.

Your Key Responsibilities Will Include:

• Define AI Product Strategy Through UX Research
• Design and Execute Rigorous Usability Studies for AI Products
• Operationalize User Feedback for AI Systems
• Uncover Actionable Insights for Agentic Frameworks
• Build a User-Testing Infrastructure for Internal AI Tools
• Collaborate Deeply with AI/ML Engineers & Scientists
• Communicate with Clarity and Impact

Qualifications

3-5 years of experience conducting UX research and usability testing, preferably with complex, expert-facing systems or internal tools. 3-5 years of experience in qualitative and quantitative research methods, including generative and usability studies, data analysis, and A/B testing. Demonstrated experience with AI products, specifically Large Language Models (LLMs) and AI agents. Experience with UserTesting, Contentsquare, or similar usability testing platforms. Have experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management. Know how to connect deep user insights to product strategy, roadmap decisions, and business impact. Possess strong analytical skills and are comfortable synthesizing complex, often ambiguous, qualitative data into clear, actionable themes. Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding complex domains like drug discovery. Communicate with clarity, empathy, and a strategic focus.

Highly Preferred

Direct experience shipping internal software, tools, or products within biotech, pharma, or a related industry. Hands-on experience with LLM-based applications and standardized protocols like MCP (Model Context Protocol). Experience working directly with subject matter experts and stakeholders on internal tools.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.