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Microsoft

Area Delivery Leader - Telecommunications, Media and Gaming

Microsoft, Mountain View, California, us, 94039

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Area Delivery Leader - Telecommunications, Media and Gaming Microsoft Industry Solutions helps ensure Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft technologies and services. We are focused on empowering customers on their transformation journey, from envisioning new possibilities to delivering and supporting solutions that result in successful business outcomes, delighted customers, and accelerated consumption of products and services.

We are looking for an

Area Delivery Leader (ADL) - Telecommunications, Media and Gaming

with a passion for delivering AI First solutions, customer business value and a proven ability to drive innovation and high‑quality delivery of services for our valued customers. You should have experience operating a $60‑100M/year business and developing high‑performing teams, be excited about taking ownership, curious about our technology and client businesses, and ready to get into the details. If that’s you, this could be your next great career adventure!

The ADL is responsible for leading an AI First consulting organization, ensuring sustained high‑quality delivery and profitability, with a focus on customer engagement and time to value. You will be part of Microsoft’s first AI consulting transformation – bringing faster results and value to our clients through our AI tooling. You will partner with other areas of Microsoft to drive the impact for our clients from Microsoft products. You will also be responsible for business strategy and financial results while aligning to customer and operating unit objectives. In addition, you will focus on the organization’s priorities on Delivery Management, including customer satisfaction, capacity management, deal proposals, quality pursuits, quality delivery, and executive stakeholder management.

The role offers a remote work arrangement, with zero days a week in office, and requires travel (25–50%) to customer sites.

Responsibilities

AI First Consulting

Leverage AI within business operations and IT delivery for efficiency and speed to value.

Passion for learning and growing AI skillsets, a curious mindset toward AI, and interest in transforming existing approaches.

People Management

Model empowerment and accountability by coaching, caring, and leading through culture, values, and leadership principles.

Consulting Market Planning & Execution

Develop, orchestrate, and execute comprehensive Consulting market plan for a mid‑size geography.

Establish and drive orchestration across Enterprise Operating Unit (EOU) on strategic accounts to ensure alignment on account strategy.

Grow relationship management across broad portfolio of top customers using a One Enterprise approach.

Drive sales strategy, pipeline management, and resource planning to support revenue generation.

Provide advice on leveraging company processes, assets, and intellectual property for transformation and project delivery.

Lead execution of all aspects of Consulting business with accountability cadence and cross‑team collaboration.

Operational & Business Excellence

Drive execution excellence through rhythm of the business, process optimization, tool adoption, and compliance.

Manage regional & enterprise consulting business reviews, priority setting, and annual planning.

Design and manage Consulting profit and loss (P&L) for the region.

Ensure positive customer experience across planning, monitoring, and execution phases.

Leadership

Build organizational and people capability through coaching, engagement, and talent management.

Execute talent agenda and manage cross‑unit collaboration for talent movement.

Drive an inclusive environment and implement the diversity and inclusion strategy for Consulting.

Other

Embody our culture and values.

Qualifications

Required / Minimum Qualifications

Bachelor’s Degree in Computer Science, Engineering, or related field AND 12+ years of technology‑related, business, professional services, consulting, and sales experience (or equivalent experience).

8+ years of team leadership or people management experience, either with or without direct reports (or equivalent experience).

Additional / Preferred Qualifications

Bachelor’s Degree in Computer Science, Engineering, or related field AND 15+ years of technology‑related, business, professional services, consulting, and sales experience (or equivalent experience).

15+ years experience in sales/selling.

10+ years people management experience in a matrixed environment.

8+ years experience within Telecom, Media and Gaming.

Experience with AI technology usage and implementation.

8+ years of project management and delivery oversight for complex, enterprise customers with Chief Officer (CXO)‑level visibility.

4+ years account management experience.

Additional Information Microsoft will accept applications for the role until November 7, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Metrics

Remote work arrangement: 0 days/week in office.

Travel requirement: 25–50% to customer sites.

Compensation range: USD $153,400 – $268,800 per year (USD $192,000 – $288,000 per year for San Francisco Bay Area and New York City metropolitan areas).

Seniority Level Not Applicable

Employment Type Full‑time

Job Function Consulting

Industries Software Development

Job Location Mountain View, CA

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