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Microsoft

Area Delivery Leader - Telecommunications, Media and Gaming

Microsoft, Chicago, Illinois, United States, 60290

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Area Delivery Leader – Telecommunications, Media and Gaming 4 days ago: Be among the first 25 applicants.

Microsoft Industry Solutions helps ensure Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft technologies and services. We are focused on empowering customers on their transformation journey, from envisioning new possibilities to delivering and supporting solutions that result in successful business outcomes, delighted customers, and accelerated consumption of products and services.

We are looking for an

Area Delivery Leader (ADL) – Telecommunications, Media and Gaming

with a passion for delivering AI‑first solutions, customer business value, and a proven ability to drive innovation and high‑quality delivery of services for our valued customers. You should have experience operating a $60–100 M/year business and developing high‑performing teams. You should be excited about taking ownership, curious about our technology and client businesses, and ready to get into the details. If that’s you, this could be your next great career adventure.

Responsibilities AI‑First Consulting

Leverage AI within business operations and IT delivery for efficiency and speed to value.

Passion for learning and growing AI skillsets, with a curious mindset to AI and interest in transforming existing approaches.

People Management

Deliver success through empowerment and accountability by modeling, coaching, and caring.

Model

– Live our culture; embody our values; practice our leadership principles.

Coach

– Define team objectives and outcomes; enable success across boundaries; help the team adapt and learn.

Care

– Attract and retain great people; know each individual’s capabilities and aspirations; invest in the growth of others.

Consulting Market Planning & Execution

Develop and execute a comprehensive consulting market plan for a mid‑size geography, prioritizing solutions in line with global strategy.

Gain alignment of plans from senior leaders and articulate value proposition for consulting within the Microsoft partner ecosystem.

Drive solution, sales planning, and portfolio management that is “on strategy,” collecting and providing feedback on portfolio success.

Establish and drive orchestration across Enterprise Operating Unit (EOU) on strategic accounts to ensure alignment on account strategy.

Grow relationship management across a broad portfolio of top customers, establishing regular cadence with Chief Officers.

Drive sales strategy supporting Microsoft strategy and revenue generation, monitoring pipeline and navigating staffing planning.

Provide advice on leveraging company processes, assets, and intellectual property around strategic digital transformation approaches.

Drive execution of all aspects of consulting business through defined cadence of accountability, defining key quarterly objectives.

Operational & Business Excellence

Drive execution excellence through rhythm of the business, optimizing processes, tool adoption, and compliance with Microsoft policies.

Implement operational processes for continuous improvement of team performance (e.g., closed‑loop sales campaigns, project quality reviews).

Provide inputs into regional and enterprise consulting business reviews, priority setting, and annual business planning.

Manage and align regional and global resources through account planning and profit & loss (P&L) management.

Establish and monitor local budgets to drive revenue targets, managing profits and losses for the consulting organization.

Ensure positive customer experience from planning through execution, supporting lifecycle and aligning resources appropriately.

Leadership

Build organizational and people capability for the future through coaching, engagement, and talent management.

Create and execute talent agenda in partnership with peer group leaders and Human Resources.

Drive an inclusive environment by engaging all consulting employees within the assigned geography.

Champion and implement the diversity and inclusion strategy for the consulting organization.

Other

Embody our culture and values.

Qualifications Required / Minimum Qualifications

Bachelor’s Degree in Computer Science, Engineering, or related field and 12+ years of technology‑related, business, professional services, consulting, and sales experience (or equivalent).

8+ years of team leadership or people management experience, with or without direct reports (or equivalent).

Additional or Preferred Qualifications

Bachelor’s Degree in Computer Science, Engineering, or related field and 15+ years of technology‑related, business, professional services, consulting, and sales experience (or equivalent).

15+ years of experience in sales/selling.

10+ years of people management experience, including leading managers of managers in a matrixed environment.

8+ years experience within Telecom, Media and Gaming.

Experience with AI technology usage and implementation.

8+ years of project management and delivery oversight experience for complex, enterprise customers with Chief Officer (CXO)‑level visibility.

4+ years of account management experience.

Compensation Consulting Practice Management M6 – typical base pay range: USD $153,400 – $268,800 per year. In the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $192,000 – $288,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Application deadline Microsoft will accept applications for the role until November 7, 2025.

Equal Opportunity Statement Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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