
Rohde & Schwarz (China) Technology Co., Ltd. is hiring: IT Expert for Communicat
Rohde & Schwarz (China) Technology Co., Ltd., New Bremen, OH, US, 45869
Manage and maintain global communication and collaboration platforms such as Microsoft Teams, Exchange or SAP Workzone
Ensure the smooth operation of email & telecommunication systems, instant messaging, and video conferencing tools
Monitor system performance and implement necessary updates and patches according to ITIL
Documentation of features and changes for administrators and end users in the form of FAQ pages and manuals.
Support end-users in the effective use of communication and collaboration tools
Align with other IT teams to integrate communication tools with other systems - Collaborate as part of a one global IT Comm. & Collab service team
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In Summary: Manage and maintain global communication and collaboration platforms such as Microsoft Teams, Exchange or SAP Workzone . Ensure the smooth operation of email & telecommunication systems, instant messaging, and video conferencing tools . Monitor system performance and implement necessary updates and patches according to ITIL Documentation of features and changes for administrators and end users .
En Español: Gestionar y mantener plataformas globales de comunicación y colaboración como Microsoft Teams, Exchange o SAP Workzone Asegurar el buen funcionamiento de los sistemas de correo electrónico y telecomunicaciones, mensajería instantánea y herramientas de videoconferencia Monitorear el rendimiento del sistema e implementar las actualizaciones y parches necesarios según ITIL Documentación de características y cambios para administradores y usuarios finales en forma de páginas de preguntas frecuentes y manuales. Apoyar a los usuarios finales al uso efectivo de herramienta de comunicaciones y colaboración