Community Manager Job at Asset Living in Douglasville

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Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to its partners. The company’s growing portfolio includes multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). The company values diversity, collaboration, and continuous improvement.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. Responsibilities include personnel, leasing, maintenance, financial, administrative and risk management.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance required.
• Screens, hires, trains, coaches, and develops on‑site staff using consistent techniques and company directives.
• Ensures staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Creates weekly/daily office and maintenance staff schedules and assignments.
• Documents performance issues, communicates with HR and supervisor, and initiates termination when necessary.
• Promotes harmony and quality of staff job performance via effective leadership.
• Ensures staff compliance with company policies and procedures.
• Financial Management
• Achieves highest possible net operating income through effective cost control and revenue & leasing improvement; identifies trends and recommends strategies and adjustments.
• Develops yearly operating budgets/forecasts.
• Monitors timely receipt, reconciliation, and coding of deposits, rent collections, and vendor invoices.
• Ensures property closeout and accurate ownership financial reports.
• Strategic Leasing Management
• Develops yearly marketing plan and utilizes marketing strategies and systems.
• Ensures effective leasing techniques, follow‑up procedures, lease documentation, and reporting systems are accurate and up‑to‑date.
• Manages resident complaints, concerns, and requests to ensure resident satisfaction.
• Develops and implements resident retention programs.
• Shows, leases, and moves in prospective residents.
• Administrative & Maintenance Management
• Ensures accurate, complete, and timely reporting of administrative and leasing data.
• Leads emergency response for the property in compliance with company guidelines.
• Maintains excellent customer service and monitors service‑request turnaround.
• Maintains property appearance and ensures timely repairs.
• Plans for and utilizes property resources, equipment, and supplies economically.
• Directs and monitors maintenance, construction, and rehabilitation activities to ensure quality and expediency.

Education & Experience

• High School Diploma or equivalent; bachelor’s degree preferred or four‑year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Requires frequent communication, repetitive motions of wrists, hands, and fingers; overtime, weekends, nights, and emergencies may be required.
• Requires standing or sitting for prolonged periods and moving between work sites.
• May require ascending/descending ladders, stairs, scaffolding, steps, and working in tight or confined spaces; lifting and moving objects up to 25 lb; operating machinery or motor vehicles; exposure to extreme temperatures and hazardous chemicals.

License/Equipment

• Must have reliable transportation due to the emergency on‑call requirement.

Salary Range

$58,000 – $65,000 per year.

Benefits

Medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; performance bonuses when applicable; paid sick days and company holidays.