Seasonal Holiday Local Manager- Biltmore Fashion Park Job at Cherry Hill Program

Seasonal Holiday Local Manager - Biltmore Fashion Park

Seasonal position running October/November through December. Exact start/end dates vary based on business needs, weather, or staffing requirements.

About Us

Cherry Hill Programs brings magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, we contribute millions of holiday and souvenir experiences for children and families, year after year.

Responsibilities

• Oversee daily operations for photo operations and implement strategies to drive profitability and efficiency.
• Lead, develop, and motivate the local team to achieve personal, professional, and company goals.
• Promote a positive, collaborative environment and maintain core values and policies.
• Manage schedules, assign duties, and optimize labor to ensure staffing success.
• Determine staffing requirements and oversee hiring, onboarding, and training of all team members.
• Ensure daily operations are maintained as scheduled.
• Respond to all business calls or emails promptly.
• Create and reinforce a sales culture within the location to ensure team is knowledgeable, follows proper cash handling procedures, and maximizes sales potential to reach daily and monthly targets.
• Verify daily bank deposits to DM, confirming bank deposit/credit card slips with financial paperwork.
• Coach and develop team members to drive revenue, reduce cost and provide world‑class guest service.
• Establish and maintain positive vendor relations.
• Partner with host venue to support a seamless, efficient operation focused on guest service and profitability.
• Address and resolve customer concerns or service failures to ensure optimal guest experiences and recovery.
• Ensure accurate/timely preseason setup, breakdown, and securing of all equipment.
• Complete other duties as assigned in the Employment Agreement.

Qualifications

• Positive attitude and strong work ethic.
• Team player who can work independently and understand the importance of leadership.
• Excellent time management and problem‑solving skills, good judgment and ability to make strong independent decisions.
• Ability to process sales transactions and comfortable with cash handling.
• Professional attire and good hygiene.
• Available to attend mandatory pre‑season training.
• Flexibility and willingness to work during peak retail hours, such as evenings, weekends, and holidays.
• Available to work a minimum of 40 hours a week or as needed.
• Minimum 18 years of age.
• High School Diploma required.
• Previous retail/assistant‑manager and photography experience preferred.
• Ability to lift and carry equipment up to 10‑25 pounds and stand for prolonged periods.

What Else Can You Expect

• A fun, fast‑paced, passionate environment.
• Career advancement opportunities.
• Flexible schedule.
• Referral program.
• One free photo package for friends and family per staff member (must be used 2 weeks before the close of each season).

Company Commitment

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. We believe that diversity, integrity and collaboration are core to our success.