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Energy Jobline ZR

Customer Service Specialist in Anchorage

Energy Jobline ZR, Anchorage, Alaska, United States, 99507

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Job DescriptionJob Description

In your role as the Customer-Operational Support Specialist I, at Pacific Alaska Wholesale (PAW), the wholesale arm of the North West Company International (NWCI), your primary responsibility is to provide superior customer service for PAW/SPAN Alaska Sales. If you excel at relationship building and enhancing customer experience, this opportunity is for you!

Joining NWCI gives you the opportunity for growth and development throughout the company, a competitive salary, and benefits package, and to be part of a dynamic and diverse culture.

NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out www.northwest.ca for more information.

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our Role:

Support and resolve customer issues, including shipment tracking, credits, and product availability

Resolve questions and discrepancies relating to order processing efficiently

Compile, sort, and verify data to be entered, review error reports, and enter corrections into the computer system

File source documents after entry and keep records of work completed

Accountable for all aspects of receiving, production of shipping documents, and invoicing

Support the PAW/SPAN team as required

Desired Skills & Experience:

Three years of experience in a service-driven environment

High school diploma or general education degree (GED) OR equivalent combination of education and experience

College or additional training but not required

Background in accounting and experience with receiving reconciliation/invoicing

Proficient computer skills and comfortable learning other computer programs/systems

Proficient in 10-key

We create a collaborative and constructive culture by:

Acting with Integrity • Fostering excellence • Respecting Others • Working Collaboratively • Being Accountable

The North West Company is committed to and and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

You may include your resume and cover letter together as a single document. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Location: Anchorage, AK Reports to: PAW Operations Manager

Company DescriptionServing Alaska for Over 155 Years Alaska Commercial Company has been a trusted community store for over 155 years, proudly serving rural Alaska. With 37 locations across communities from Utqiagvik to King Cove, Nome to Sitka, and Hooper Bay to Cordova, we provide fresh groceries, general merchandise, and daily essentials. Our commitment to the communities we serve goes beyond retail. We actively support nonprofits, sponsor community events, provide food donations, and assist elders and children, the foundation and future of Alaska. Popular products range from fresh produce like bananas and avocados to lifestyle clothing, kayaks, snow machines, and ATVs.Company DescriptionServing Alaska for Over 155 Years\r\nAlaska Commercial Company has been a trusted community store for over 155 years, proudly serving rural Alaska. With 37 locations across communities from Utqiagvik to King Cove, Nome to Sitka, and Hooper Bay to Cordova, we provide fresh groceries, general merchandise, and daily essentials. Our commitment to the communities we serve goes beyond retail. We actively support nonprofits, sponsor community events, provide food donations, and assist elders and children, the foundation and future of Alaska. Popular products range from fresh produce like bananas and avocados to lifestyle clothing, kayaks, snow machines, and ATVs.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.