RK Management Consultants, Inc. is hiring: UX Designer in Chicago

Job Title: UX Designer

Role Type: 4+ Months Contract

Location: Northbrook, IL

Responsibilities:

• Define and communicate the design vision, strategy, and roadmap for the ULTRUS software suite — ensuring alignment with business objectives (e.g., compliance, sustainability, product lifecycle management) and the evolving needs of enterprise users.
• Conduct and synthesize research (user, market, competitive, regulatory) and generate strategic insights that inform new product directions, feature prioritization, service ecosystems, workflows and design system evolution.
• Develop strategic artifacts including service blueprints, experience maps, ecosystem diagrams, journey maps, business model canvases, product-service system frameworks, and strategic design principles for the portfolio.
• Partner with product management and engineering to translate strategic design direction into actionable design execution — including guiding UX/UI, information architecture, interaction models, content strategy, cross-platform consistency and modular design system governance.
• Elevate the experience of ULTRUS by ensuring consistent, enterprise-grade design language, coherent UI/UX patterns, scalable design system components, and a unified user experience across modules (e.g., compliance, sustainability, learning, energy).
• Facilitate cross-functional design workshops, co-creation sessions, stakeholder alignment meetings and customer insights engagements to ensure design decisions tie directly to business value, user outcomes and market differentiation.
• Establish and evolve methodologies, processes and governance for design strategy within the software organization — ensuring design is embedded throughout the lifecycle, from concept through launch and iteration.
• Measure and articulate the impact of design strategy on key outcomes (user engagement, adoption, time-to-value, business KPIs, brand perception) and use data to iterate on strategy and design decisions.
• Mentor and influence other designers, UX researchers, service designers and product stakeholders to build design maturity within the organization.

Qualification:

• Bachelor’s degree or higher in Industrial Design, Interaction Design, Service Design, HCI, Business Strategy, or related field; or equivalent experience.
• 7+ years (or appropriate level) of experience in design strategy, service design, experience design, product design or related roles—ideally in enterprise SaaS, complex workflows, regulatory/industrial domains or digital transformation.
• Proven track record of translating user research, market insights and business objectives into strategic design direction and executing that into tangible design outcomes (journeys, ecosystems, service blueprints, modular design systems).
• Experience working with enterprise users and complex domains (compliance, sustainability, supply chain, EHS, data-intensive workflows) is highly desirable.
• Strong ability to communicate strategic and visual narratives effectively to executive stakeholders—able to present compelling design rationale, business impact and road-map alignment.
• Comfortable working in ambiguity and able to lead initiatives that shape new directions, influence cross-functional groups and drive change in large organizations.
• Excellent collaboration skills—partnering with product management, engineering, research, marketing and operations.
• Familiarity with design and prototyping tools (Figma, Miro, etc.), as well as an understanding of modular design systems, design tokens, component libraries and UX architecture.
• Passion for mission-driven work, especially around sustainability, safety, responsible innovation, and software that serves enterprises and global users.