Chick-fil-A Corporate Support Center
Learning Designer
Chick-fil-A Corporate Support Center, Atlanta, Georgia, United States, 30383
Join to apply for the
Learning Designer
role at
Chick‑fil‑A Corporate Support Center .
The
Learning Designer – Field Learning
is responsible for creating comprehensive learning designs that support our Field Learning audience teams. Combining a solid understanding of adult learning principles and training dynamics, the designer curates and develops contextualized content to design effective, business‑aligned learning experiences. Learning Designers collaborate with a wide range of stakeholders—including SMEs, the audience team, and the Content Design & Production team—to create and maintain audience learning experiences based on learning/performance objectives set by the Audience Team. They apply tested adult learning theories, translate audience learning objectives, refine, curate, create, and develop learning assets, and proactively stay current with learning trends to share resources with the team.
Responsibilities
Review and understand complex topics and convert them into digestible learning experiences that support business objectives and audience learning & performance needs.
Determine and document the design needs and required learning content and assets for all learning modalities based on prioritized learning and performance objectives for the audience.
Provide key stakeholders with design expertise and consultation for learning solutions according to desired business outcomes and audience needs.
Leverage audience insights & learning experience feedback to influence the development or refinement of designs, learning content and experiences.
Assess existing content to determine content impacts and development needs for the audience.
Use L&D’s authoring and design tools to update, edit, or enhance existing audience learning assets and contextualize previously created reusable content as needed.
Partner with L&D’s Content Design & Production Team or vendor partners to develop, refine, or curate new learning assets.
Partner with Audience Lead and L&Ds analytics team to define evaluation strategies; own and manage solution evaluation and outcomes.
Ensure solutions meet learning and business objectives in support of the learning designer’s audience team and align with departmental content strategy, design standards, and concurrent roadmap planning.
Work closely with Audience Learning teammates and leaders, as well as the Content Design & Production and Digital Learning teams, to influence learning modalities and capabilities that meet learner needs, supporting audience and departmental strategic priorities.
Remain current with learning trends and learning design theories.
Minimum Qualifications
Bachelor’s degree, preferably in human resources, education, instructional design, or equivalent experience.
Knowledge of adult learning principles.
Ability to manage multiple projects simultaneously.
Experience developing content, learning assets and resources.
Ability to cultivate/build relationships and work collaboratively with internal partners and external vendors.
Strong problem‑solving skills, attention to detail, and quality‑focused.
Experience with Microsoft PowerPoint, Excel, Word, and other related computer programs.
Experience with Adobe Creative products, including InDesign and other related programs.
Preferred Qualifications
Advanced degree in adult education, instructional technology, or equivalent experience and certification(s) (e.g., Designing Learning certificate or CPTD).
Strong project management experience.
5+ years of experience.
4+ years in instructional design or equivalent experience.
Experience designing learning within multiple modalities (e.g., ILT, eLearning, video, job aids, participatory, etc.).
Experience engaging in design thinking practices.
Experience with ADDIE, SAM, or other rapid design methodologies.
Experience with Waterfall and Agile project management methodologies.
Experience with a variety of Learning Management and/or Learning Content Management systems and platforms, including authoring and publishing.
Minimum Years Of Experience:
4 years
Travel Requirements:
10%
Required Level Of Education Bachelor's degree or equivalent experience
Preferred Level Of Education Master's Degree
Major/Concentration Human resources, education, instructional design, or similar field of study
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Learning Designer
role at
Chick‑fil‑A Corporate Support Center .
The
Learning Designer – Field Learning
is responsible for creating comprehensive learning designs that support our Field Learning audience teams. Combining a solid understanding of adult learning principles and training dynamics, the designer curates and develops contextualized content to design effective, business‑aligned learning experiences. Learning Designers collaborate with a wide range of stakeholders—including SMEs, the audience team, and the Content Design & Production team—to create and maintain audience learning experiences based on learning/performance objectives set by the Audience Team. They apply tested adult learning theories, translate audience learning objectives, refine, curate, create, and develop learning assets, and proactively stay current with learning trends to share resources with the team.
Responsibilities
Review and understand complex topics and convert them into digestible learning experiences that support business objectives and audience learning & performance needs.
Determine and document the design needs and required learning content and assets for all learning modalities based on prioritized learning and performance objectives for the audience.
Provide key stakeholders with design expertise and consultation for learning solutions according to desired business outcomes and audience needs.
Leverage audience insights & learning experience feedback to influence the development or refinement of designs, learning content and experiences.
Assess existing content to determine content impacts and development needs for the audience.
Use L&D’s authoring and design tools to update, edit, or enhance existing audience learning assets and contextualize previously created reusable content as needed.
Partner with L&D’s Content Design & Production Team or vendor partners to develop, refine, or curate new learning assets.
Partner with Audience Lead and L&Ds analytics team to define evaluation strategies; own and manage solution evaluation and outcomes.
Ensure solutions meet learning and business objectives in support of the learning designer’s audience team and align with departmental content strategy, design standards, and concurrent roadmap planning.
Work closely with Audience Learning teammates and leaders, as well as the Content Design & Production and Digital Learning teams, to influence learning modalities and capabilities that meet learner needs, supporting audience and departmental strategic priorities.
Remain current with learning trends and learning design theories.
Minimum Qualifications
Bachelor’s degree, preferably in human resources, education, instructional design, or equivalent experience.
Knowledge of adult learning principles.
Ability to manage multiple projects simultaneously.
Experience developing content, learning assets and resources.
Ability to cultivate/build relationships and work collaboratively with internal partners and external vendors.
Strong problem‑solving skills, attention to detail, and quality‑focused.
Experience with Microsoft PowerPoint, Excel, Word, and other related computer programs.
Experience with Adobe Creative products, including InDesign and other related programs.
Preferred Qualifications
Advanced degree in adult education, instructional technology, or equivalent experience and certification(s) (e.g., Designing Learning certificate or CPTD).
Strong project management experience.
5+ years of experience.
4+ years in instructional design or equivalent experience.
Experience designing learning within multiple modalities (e.g., ILT, eLearning, video, job aids, participatory, etc.).
Experience engaging in design thinking practices.
Experience with ADDIE, SAM, or other rapid design methodologies.
Experience with Waterfall and Agile project management methodologies.
Experience with a variety of Learning Management and/or Learning Content Management systems and platforms, including authoring and publishing.
Minimum Years Of Experience:
4 years
Travel Requirements:
10%
Required Level Of Education Bachelor's degree or equivalent experience
Preferred Level Of Education Master's Degree
Major/Concentration Human resources, education, instructional design, or similar field of study
#J-18808-Ljbffr