Prime
Senior Account Manager - Medical Communications - East Coast
Prime, New York, New York, us, 10261
Senior Account Manager - Medical Communications - East Coast
1 week ago Be among the first 25 applicants
This range is provided by Prime. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $110,000.00/yr - $130,000.00/yr
Accelerating Life‑Changing Solutions to Global Healthcare Challenges
is the vision that unites us through a shared sense of purpose, whatever the role. It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.
Importantly too is how we go about living our vision. This is defined by the Prime mission:
Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world‑class outcomes that our global partners trust to achieve their goals.
It speaks to collaboration and to everyone's responsibility to bring together the diverse expertise that exist across our team to deliver world‑class outcomes.
On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:
Be Brave, Be Human, Be Passionate, Be Exceptional.
At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.
The role
The Senior Account Manager plays a key role in delivering high‑quality service to our clients through effective account, financial, and project management while supporting strategic growth and operational excellence. Reporting to the Client Services Director or Account Director, the role involves overseeing multiple client accounts, ensuring projects are delivered on time, within budget, and to the highest standard. Responsibilities include managing account performance, leading client communications, maintaining strong client relationships, and supporting strategic account planning and delivery. The Senior Account Manager is also responsible for tracking budgets, forecasting revenues, and contributing to business development by identifying opportunities within existing and new accounts.
This role requires strong leadership and people management skills, including mentoring and developing junior team members. The successful candidate will be highly organised, commercially aware, and confident managing complex projects with minimal supervision. With around five to six years' relevant experience, they will demonstrate exceptional client handling, project management, and strategic insight, alongside a strong understanding of the pharmaceutical and medical communications industry. Proactivity, initiative, and excellent communication skills are key, as is the ability to balance commercial objectives with client satisfaction and team collaboration.
Requirements
5 - 6 years ‘relevant' experience preferably in a full‑service medical communications agency
Ability to manage account(s) with little day‑to‑day input from AD/CSD
Ability to co‑ordinate the delivery of multiple projects within account with a high degree of autonomy
Strong project management and project delivery skills
Excellent relationship development skills - client handling/networking
Ability to motivate account/project teams
Strategic understanding of project / account objectives and contribution to strategic account planning
Excellent organisational skills, time management and adherence to deadlines
High attention to detail
Good level of written and oral communication skills (including presentation skills) - comfortable dealing with clients/senior company staff
Numeracy skills
Ability to present to clients in business development situations
Strategic insight, judgement and problem solving skills - able to identify issues and resolve them (or make recommendations)
Line management / mentoring skills
Good delegation skills. Good working knowledge of company processes, in particular relating to account management, financial management and project delivery
In depth understanding of company's range of products and services
Maintains and expands knowledge in areas of relevance to client - product, company, marketplace, client needs, etc.
Established understanding of pharmaceutical industry and medical communications sector
Specialist knowledge in at least 2 business areas
Benefits
42 days paid time off
WORKsmart - Flexibility around core working hours
Hybrid Working
5% contribution to 401k
ADP Totalsource
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: General Business
Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This range is provided by Prime. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $110,000.00/yr - $130,000.00/yr
Accelerating Life‑Changing Solutions to Global Healthcare Challenges
is the vision that unites us through a shared sense of purpose, whatever the role. It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.
Importantly too is how we go about living our vision. This is defined by the Prime mission:
Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world‑class outcomes that our global partners trust to achieve their goals.
It speaks to collaboration and to everyone's responsibility to bring together the diverse expertise that exist across our team to deliver world‑class outcomes.
On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:
Be Brave, Be Human, Be Passionate, Be Exceptional.
At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.
The role
The Senior Account Manager plays a key role in delivering high‑quality service to our clients through effective account, financial, and project management while supporting strategic growth and operational excellence. Reporting to the Client Services Director or Account Director, the role involves overseeing multiple client accounts, ensuring projects are delivered on time, within budget, and to the highest standard. Responsibilities include managing account performance, leading client communications, maintaining strong client relationships, and supporting strategic account planning and delivery. The Senior Account Manager is also responsible for tracking budgets, forecasting revenues, and contributing to business development by identifying opportunities within existing and new accounts.
This role requires strong leadership and people management skills, including mentoring and developing junior team members. The successful candidate will be highly organised, commercially aware, and confident managing complex projects with minimal supervision. With around five to six years' relevant experience, they will demonstrate exceptional client handling, project management, and strategic insight, alongside a strong understanding of the pharmaceutical and medical communications industry. Proactivity, initiative, and excellent communication skills are key, as is the ability to balance commercial objectives with client satisfaction and team collaboration.
Requirements
5 - 6 years ‘relevant' experience preferably in a full‑service medical communications agency
Ability to manage account(s) with little day‑to‑day input from AD/CSD
Ability to co‑ordinate the delivery of multiple projects within account with a high degree of autonomy
Strong project management and project delivery skills
Excellent relationship development skills - client handling/networking
Ability to motivate account/project teams
Strategic understanding of project / account objectives and contribution to strategic account planning
Excellent organisational skills, time management and adherence to deadlines
High attention to detail
Good level of written and oral communication skills (including presentation skills) - comfortable dealing with clients/senior company staff
Numeracy skills
Ability to present to clients in business development situations
Strategic insight, judgement and problem solving skills - able to identify issues and resolve them (or make recommendations)
Line management / mentoring skills
Good delegation skills. Good working knowledge of company processes, in particular relating to account management, financial management and project delivery
In depth understanding of company's range of products and services
Maintains and expands knowledge in areas of relevance to client - product, company, marketplace, client needs, etc.
Established understanding of pharmaceutical industry and medical communications sector
Specialist knowledge in at least 2 business areas
Benefits
42 days paid time off
WORKsmart - Flexibility around core working hours
Hybrid Working
5% contribution to 401k
ADP Totalsource
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: General Business
Industries: IT Services and IT Consulting
#J-18808-Ljbffr