Audio Visual Technician Job at Indotronix Avani Group in Chicago

Assistant Delivery Manager at Indotronix Avani Group – 585-557-5016, Email: David@iic.com

Duration: Long Term Contract

Pay Rate: $25/hr on W2

Shift start time and end time: 8-5 M-F + afterhours stand‑by

100% onsite role

Must have AV skills in a professional setting!

Job Profile Summary:

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

• Provides full Audio/Visual support for meetings, conferences, town halls, client presentations.
• Takes complete ownership of onsite service activity.
• Performs advanced‑level maintenance on all products, including low‑complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Familiarity with a variety of Audio Visual systems, including Room Kits, Cisco.
• Understanding of audio, internet, power, and lighting cables such as XLR’s, DMX’s, ¼in connectors, Speakon connectors, 3.5 connector, IEC, cat‑5, cat‑6, true 1 etc….
• Proficient with audio DSP's, AV switches, DI’s, and AV extenders etc.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology

Industries: Computers and Electronics Manufacturing

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